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0 co IectionHQ <br /> the reasonable satisfaction of the parties within ten (10) days after the dispute arose, <br /> either party may elect to escalate the dispute to a representative executive of each party. <br /> 20.2 If such executives cannot resolve such dispute to their mutual satisfaction within thirty <br /> (30) additional days, or such other period of time as mutually agreed upon by such <br /> executives,then the parties agree to try in good faith to settle the dispute by not less than <br /> one full day of mediation administered by the American Arbitration Association ("AAA") <br /> under its Commercial Mediation Procedures. <br /> 20.3 Any controversy, dispute or claim for money damages arising out of or relating in any way <br /> to this Agreement that is not resolved by mediation shall be settled exclusively by <br /> arbitration in a mutually agreeable city. Such arbitration shall be subject to the then <br /> prevailing Rules for Non-Administered Arbitration of the AAA. One (1) independent and <br /> impartial arbitrator shall be appointed by mutual agreement. The fees and expenses of the <br /> AAA and the arbitrator shall be shared equally by the parties and advanced by them from <br /> time to time as required.The arbitrator shall permit and facilitate such discovery as he shall <br /> determine appropriate in the circumstances, taking into account the needs of the parties <br /> and the desirability of making discovery expeditious and cost effective. You and we shall <br /> keep confidential, and shall not use for any purposes other than in connection with the <br /> arbitration, any proprietary information, trade secrets or other non-public information <br /> disclosed in discovery.The arbitrator shall render an award within 90 days of the conclusion <br /> of the arbitration hearing. The award of the arbitrator shall be accompanied by findings of <br /> fact and a written statement of reasons for the decision. The arbitrator shall make his <br /> award in strict conformity with this Agreement and shall have no power to depart from or <br /> change any of the provisions hereof.The parties agree to be bound by any award rendered <br /> in such arbitration proceeding. Any judgment thereon may be enforced in any court having <br /> jurisdiction. <br /> 20.4 Notwithstanding the foregoing, in the event of a violation of (a) a Party's proprietary or <br /> confidentiality rights under clause 7, or (b) a party's proprietary or confidentiality rights <br /> under clause 18, nothing in this Section shall prohibit either party from immediately <br /> applying to a court of competent jurisdiction for a temporary restraining order, <br /> preliminary or permanent injunction, or other similar equitable relief. EXCEPT WHERE <br /> PROHIBITED BY LAW, THE PARTIES EXPRESSLY WAIVE THEIR RIGHTTO TRIAL BYJURY FOR <br /> ANY ACTION OR PROCEEDING BROUGHT IN RELATION TO THIS AGREEMENT. <br /> 21. General <br />