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SCOPE OF SERVICES <br /> Consultant shall conduct a Community Risk Analysis/Standards of Cover(SOC) analysis to evaluate and <br /> formulate recommendations for appropriate staffing and deployment of emergency medical service <br /> resources to provide timely, clinically effective medical care and transport consistent with Ground <br /> Ambulance Accreditation Standards as outlined by the Commission on Accreditation of Ambulance <br /> Services (CAAS), local, state, and national best practices. The SOC shall also include analysis and <br /> recommendations for sustainability and future improvement of services to the community. The <br /> comprehensive staffing and deployment study shall be based on relevant data analysis and benchmarking <br /> to National Standards as well as local established performance benchmarks, and emergency medical <br /> service compliance. <br /> The study shall include analysis of emergency medical service (EMS) incidents, with focus on: <br /> 1. Medical risk (e.g. age, chronic illness, high-volume EMS demand generators like nursing homes), <br /> 2. False and other alarms, <br /> 3. Mutual/auto aid, <br /> 4. Civilian injuries, <br /> 5. Geographic incident patterns, <br /> 6. Temporal analysis, <br /> 7. Unit workload and utilization, <br /> 8. Station location analysis, coverage, <br /> 9. Response times, <br /> 10. Station operations, and <br /> 11. City policies. <br /> The Standards of Cover document will consist of the following elements as they relate to Basic Life <br /> Support(BLS) and Advanced Life Support(ALS). <br /> 1. System Overview and Baseline Assessment <br /> a. Document and analyze: <br /> i. The existing EMS system structure, <br /> H. Governance model, and <br /> iii. Operational framework, including dispatch, field response, transport, and medical <br /> oversight functions. <br /> b. Review applicable agreements,policies,and regulatory requirements at the local,regional, and <br /> state levels. <br /> c. Assess current service demand, resource allocation, staffing levels, and system configuration. <br /> 2. Deployment and Staffing Strategies Assessment <br /> a. Evaluate current deployment models for first response, advanced life support(ALS), and basic <br /> life support (BLS) coverage. <br /> b. Analyze station and unit locations, staffing configurations, and shift schedules to determine <br /> their effectiveness in meeting response performance objectives. <br /> c. Develop alternative deployment and staffing strategies to optimize resource utilization and <br /> system reliability, supported by quantitative modeling and best practices. <br /> City Council 12 — 13 3/3/2026 <br />