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Oocusign Envelope ID: 8DB22FEB-26C9-4AA8-92E8-033022A87DE7 <br />E SOURCE PROPOSAL TO CITY OF SANT A ANA FOR AMI IMPLEMENTATION SUPPORT SERVICES <br />Understanding of Scope of Services <br />E Source has had the pleasure of working with the team at Santa Ana on your AMI project. We have <br />supported your team on the tasks that you have requested in your RFP and that are outlined below in <br />our scope of work. We have established a positive and productive working relationship with your vendor <br />partners, including AquaMetric, Xylem (Sensus), Harris SmartWorks, Systems & Software, and Concord <br />Utility Services (Concord). We have extensive working knowledge of Santa Ana's entire AMI system, <br />including RNI headend, Sensus Analytics, Compass MOMS, enQuesta CIS, and Peak Workflow Work <br />Order Management system (WOMS). <br />Task 1: Project Management <br />One of the primary factors that distinguish successful AMI projects is the quality of the overall project <br />management. In the E Source model, based on the Project Management lnstitute's (PMl's) PMBOK® <br />and Agile methodologies, our Project Manager (PM) works very closely with Santa Ana's PM and the <br />project team using proven process, methodologies, and templates to produce a robust, flexible <br />implementation approach. We are very experienced in helping a combined vendor and utility team <br />execute successfully to the project baseline. <br />Tara Turch, the E Source PM, will be responsible for supporting the activities listed in Table 1. Our PM <br />will manage vendor performance, risk management, items of concern, and open action items. These <br />items will be managed regularly and will be consistently tracked. <br />Scope <br />Management <br />Change <br />Management <br />Cost <br />Management <br />Quality <br />Management <br />Reporting <br />Management <br />Table 1. E Source Project Ma11ageme11t Activities <br />Ensure the project plans outline all of the work required to complete the project successfully and <br />that the client and vendors avoid scope creep. Scope management consists of initiation, scope <br />lanning, sco!Je definition, sco e verification, and scope change control. <br />Ensure a formal change control process is in place to control changes to the baseline project plan <br />and SOW throughout the project lifecycle. <br />Ensure the project is completed within the approved budget. Cost management consists of <br />resource planning, cost estimating, cost budgeting, and cost control. <br />Ensure the project will satisfy the needs for which it was undertaken. Quality management consists <br />of quality planning, quality assurance, and quality control. <br />Ensure timely & appropriate generation, collection, distribution, and storage of project information. <br />Handle communications planning, performance reporting, and administrative closure. <br />Schedule Ensure timely project completion. Time management consists of activity definition, sequencing, and <br />Management duration estimating, as well as schedule development and control. <br />Vendor Ensure vendors are completing their contractual scope of work on schedule and within budget. <br />Management Coordinate with technical resources as necessary to ensure verification of technical deliverables. <br />Resource Ensure qualified resources are available and properly prepared to perform each task. Identify <br />Management project resourcing needs and coordinate with the appropriate organizations to meet them. <br />Ensure risk is identified, analyzed, and responded to appropriately based on probability and impact Risk& Issue in accordance with the risk management plan. Once a risk is realized, transition it to a Management pre-defined issue tracking and resolution process. <br />- <br />E -