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3 of Title 2 of the Government Code), threats and/or violence concerning State <br />employees, and State employees misconduct. <br />Cost associated with EDD/SAJS's occupancy of the SAWC are described in the lease <br />agreement between EDD/SAJS and the City of Santa Ana. <br />PERFORMANCE GOALS: <br />Customer Service <br />All on-site, One-Stop Partners shall commit to the following goals for the W/O/R/K <br />Center: <br />1. To conform to a uniform policy of customer service; <br />2. To develop customer service principles all One-Stop Partners must implement; <br />3. To implement an on-going system for measuring customer service levels; and, <br />4. To participate in a task force empowered to oversee, measure and respond to <br />customer service data. <br />Quantifiable Service Outcomes: <br />This is "ghat was in the old one. please update it: <br />(Quantifiable Service Outcomes for the Fiscal Year July 2005- June 2006: <br />To obtain 750 registrations and 2,125 resumes in CallJOBS from SAWC and <br />its satellites; <br />r To support and contribute to the listings of 115,000 Orange County ,job <br />vacancies in CalJOBS; <br />To conduct 18 Initial Assistance Workshops for If I Claimants, 10 Job Search <br />Training Workshops (JSTW) for Veterans, 10 JSTW for Youth, and 10 <br />JSTW for UI clients; <br />To conduct 80 Positive Recruitments(on-site employer interviewing); <br />- To sponsor 2 Job Fairs; <br />Through case management, to enroll an assist job seekers to complete <br />successfully: Youth Employment Opportunity: enroll 101 and close <br />successfully 40; Veterans: enroll 140, close successfully 70; and <br />Deaf/Hearing Impaired: enroll 80, close successfully 45. <br />7