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City of Santa Ana <br />Performance Outcome Tracking <br />Activity/ <br />Program <br />Outcome Tracking <br />Goal <br />HUD Outcome Tracking <br />HUD Goal <br />Supportive <br />Track individuals who <br />50% of individuals /families <br />Number of persons assisted: <br />Accessibility for the <br />Services for <br />received support services that <br />receiving support services <br />-with new access to a service <br />purpose of creating <br />ESG <br />were linked to one or more <br />will be linked to one or <br />-with improved access to a service <br />Suitable Living <br />additional support service <br />more additional support <br />-where activity was used to meet a <br />Environments <br />and /or appropriate housing. <br />service and /or appropriate <br />quality standard or measurably improved <br />housing. <br />quality, report the number that no longer <br />only have access to substandard service <br />Describe how you will gather the tracking information, noted above, for that activity. <br />All services provided at the Mercy House Center are tracked in our database system, CMIS <br />by our program staf. Staff can pull reports to determine the quantity of each service provided. <br />In addition to the effectiveness of each service provided can be determined by tracking <br />recidivism of clients returning for similar services. <br />Exhibit A -1 <br />Page 1 of 1 <br />