Item 15 - Enterprise Land Management System Online Payment Services System

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9.2 Third Party Service Provider. If AGENCY uses the Services through or in conjunction with a third-party service provider that is not a party to this Agreement,AGENCY authorizes FORTE to provide the authorized third party with its FORTE merchant account information and credentials. If applicable,AGENCY authorizes the third party to originate Transactions and receive the corresponding results on its behalf. 10. CONSTITUENT DISPUTES All disputes between AGENCY and its Constituents relating to any Transaction processed under this Agreement will be settled by and between AGENCY and Constituent. AGENCY agrees FORTE bears no responsibility or involvement in any such dispute. 11. COMPLIANCE WITH LAWS,RULES AND REGULATIONS In performing its duties under this Agreement, each Party agrees to comply with all applicable Rules, regulations and Laws,including but not limited to all confidentiality and security requirements of the USA Patriot Act(or similar law,rule or regulation),all Rules of any applicable Payment Networks, all requirements under the Payment Card Industry Data Security Standard(or similar applicable data security law,rule or regulation)including but not limited to the VISA Cardholder Information Security Program,the MasterCard Site Data Protection Program, and any other program or requirement that may be published and/or mandated by the Payment Networks. Each Party agrees to cooperate and provide information reasonably requested by the other to facilitate its compliance with any applicable Law,Rule or regulation. Additionally, should a Payment Network or regulatory body impose a fee or fine on AGENCY for any violation of the Rules or Laws or regulations by AGENCY, such fee or fine may be charged to FORTE as a pass-through to AGENCY. If any such fee or fine is charged to FORTE, AGENCY shall reimburse FORTE for any such fees or fines. 12. DATA SECURITY FORTE shall implement and maintain a commercially reasonable security program,in accordance with the Information Security Requirements attached hereto as Appendix E. 13. PRICING AND PAYMENT 13.1 FORTE will provide the Services in accordance with the fees listed on the Pricing Fee Schedule, attached hereto as Schedule 1,or any amendments thereto. Pricing based on AGENCY absorbing the fees for the Services("Absorbed Fee Model")will result in fees being billed to AGENCY monthly in arrears and will automatically be debited from AGENCY's designated account via ACH debit. 13.2 Pricing based on a service fee that is charged to Constituents per Transaction("Service Fee Model")will result in a non-refundable service fee either(i)added to or(ii)charged as a separate Transaction to Constituent at the time of payment. Pricing under the Service Fee Model is calculated based on historical or estimated transactional amount activity by AGENCY. In the event that experiential transaction activity varies significantly from the historical or estimated amounts,FORTE shall have the right to adjust the service fee in accordance with the experiential transaction activity. 13.3 FORTE's pricing is subject to the underlying fees established by the Payment Networks and FORTE'S service providers. As such,in the event FORTE experiences an increase in cost for any processing services utilized by AGENCY during Term of the Agreement,FORTE will pass through the increases with no additional markup to AGENCY. FORTE will provide AGENCY a minimum of thirty(30)days' notice of any change or adjustment in fees. 14. LIMITS OF LIABILITY 14.1 NEITHER PARTY SHALL BE LIABLE TO THE OTHER PARTY OR TO ANY THIRD PARTY FOR ANY SPECIAL,CONSEQUENTIAL, INCIDENTAL OR PUNITIVE DAMAGES OF ANY KIND OR NATURE INCURRED IN RELATION TO THIS AGREEMENT. THE AMOUNT OF DAMAGES RECOVERABLE BY EITHER PARTY FROM THE OTHER WILL NOT EXCEED 25.06.01 Page 7 CSG465915.0 03-19-26