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EXHIBIT 2 <br /> CITY OF SANTA ANA <br /> responsible for monitoring the site to obtain information regarding this solicitation. Failure to <br /> respond to required updates may result in a determination of a nonresponsive proposal. <br /> B. COMMUNICATION / CONTACT WITH CITY STAFF <br /> Unless otherwise authorized herein, Proposers who are considering submitting a proposal in <br /> response to this RFP, or who submit a proposal in response to this RFP, are only to <br /> communicate with the assigned Project Coordinator(s), and no other City staff about this RFP <br /> from the date this RFP is issued until ais awarded. The City will provide all official <br /> communication concerning this RFP in writing via the City's Bid Management System, <br /> PlanetBids. <br /> The City will not be responsible for or bound by any oral communication or any other <br /> information or contact that occurs outside the official communication process specified <br /> herein, unless confirmed in writing by the designated Project Manager(s). <br /> C. REQUEST FOR INFORMATION OR CLARIFICATION / QUESTIONS <br /> Questions regarding this RFP shall be submitted via PlanetBids. Responses to all questions <br /> will be posted on PlanetBids no later than the date and time shown at the schedule of key <br /> RFP dates on the cover page of this RFP. All prospective Proposers are advised to visit <br /> PlanetBids on a regular basis as responses may be posted earlier than the date above (if <br /> applicable). No verbal requests or responses will be accepted. Significant interpretations or <br /> clarifications will be addressed via addenda to this RFP. <br /> Significant interpretations or clarifications and responses to questions received by the <br /> deadline will be addressed via addenda to this RFP, which will be released and posted on <br /> PlanetBids under the "Addenda/Emails" tab. <br /> D. EXCEPTIONS <br /> Requests submitted for City's consideration of proposed terms and conditions, including <br /> modifications to the City's RFP and/or Agreement terms and conditions must be submitted <br /> by the deadline for questions. Such requests should include an attachment in Word or PDF <br /> format on formal company letterhead that shows the requested modifications. Should the <br /> Proposer be considered for award recommendation and progress into the negotiations <br /> phase, the requests for exceptions or modifications to the City's terms and conditions will be <br /> discussed at that time. The City will not accept any requests after the deadline for questions <br /> and reserves the right to reject or strike any requests for exceptions or additional terms and <br /> conditions related to Agreement, RFP, and insurance and indemnification terms and <br /> conditions. <br /> E. ADDENDA <br /> Any changes in RFP from the date of release to date of submittal will result in an addendum <br /> or amendment. Notification of such addendum or amendment shall be posted on City's <br /> PlanetBids system, https://www.planetbids.com/portal/portal.cfm?CompanvlD=20137. <br /> Proposers shall be responsible for monitoring the site to obtain information regarding this <br /> solicitation. <br /> F. UNDERSTANDING PROPOSAL <br /> It is the responsibility of each Proposerto inquire about any criteria, condition, term, provision, <br /> or requirement of the RFP that the Proposer does not understand. Responses to inquiries, <br /> if they significantly change or clarify the RFP requirements or any aspect of the procurement <br /> process, will be forwarded by addenda to all Proposers. The City will not be bound by any <br /> oral responses to inquiries. By submitting proposals, Proposers assert that they have fully <br />