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EXHIBIT 2 <br /> • Uploading the completed packet and supporting documentation to Casebook,and in any <br /> external reporting platform required by the applicable contract <br /> • Entering the appropriate service and case note in Casebook, and in any external reporting <br /> platform required by the applicable contract <br /> • Obtaining proof of receipt from the participant <br /> Program Manager <br /> The Program Manager is responsible for review,approval,and processing of supportive services. <br /> Duties include: <br /> • Reviewing requests for completeness,eligibility,and funding availability <br /> • Approving or denying supportive service requests <br /> • Purchasing approved items,issuing gift cards,or submitting check requests <br /> • Ensuring appropriate documentation is collected <br /> • Submitting documentation for accounting and audit compliance <br /> • Recording the expense in the contract expense tracker <br /> Program Director <br /> The Program Director provides oversight and additional authorization for higher-cost requests. <br /> • Reviews and approves supportive service requests exceeding$1,000 <br /> • Ensures requests are reasonable,necessary,and aligned with contract and program <br /> guidelines <br /> City Council 15 — 157 6/16/2026 <br />