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Example: Trainees' appearance, affect, arrival time, etc. <br /> Action (A): Action/Intervention performed by Employment Readiness Specialists/Coordinators <br /> and progress toward goal(s) <br /> Example: What Employment Readiness Specialist/Coordinator did during 1:1 meeting; <br /> intervention used by Employment Readiness Specialists/Coordinators, referral provided, <br /> trainee progress etc. <br /> Plan (P): What Employment Readiness Specialist/Coordinator plans on doing on behalf of the <br /> trainee or plan for trainee to do; date of next meeting or follow up on referral if provided during <br /> 1:1. <br /> Example: Next meeting date, follow-up on referral provided <br /> Scenario & Sample SOAP Note: <br /> (S) Trainee shared personal awareness regarding his struggles with showing his emotions and <br /> feelings with others. Trainee reported he just holds it all in and has done this since his <br /> childhood. Trainee also shared his struggle with time-management. <br /> (0) Employment Readiness Special ist/Coordinator observed trainee was receptive during <br /> meeting, as he openly shared areas he struggles with. <br /> (A) Employment Readiness Specialist/Coordinator reviewed and created IRIS goal with trainee <br /> to work on balancing self-restraint. Employment Readiness Specialist/Coordinator commended <br /> trainee for his transparency and willingness to work towards goals. Employment Readiness <br /> Special ist/Coordinator created WR goal to work on Time-Management. Employment <br /> Readiness Specialist/Coordinator stressed the importance of attendance and punctuality. <br /> Employment Readiness Specialist/Coordinator provided examples of skills to improve time- <br /> management and explained the benefits of practicing these skills while in the program and for <br /> future employment. <br /> (P) Employment Readiness Specialist/Coordinator to meet with trainee next week to continue <br /> working on goals and action steps. <br /> Do's and Don'ts —As a general rule, Hope Builders staff should observe some of the <br /> following Do's and Don'ts when writing a case note: <br /> Do's <br /> • Keep quotes to a minimum and add when necessary. <br /> • Record immediately after meeting. <br /> • Use proper spelling, grammar, and punctuation. <br /> • Document all contacts or attempted contacts. <br /> Dont's <br /> • Avoid laden language, opinionated statements. <br /> • Avoid using names. <br /> • Don't procrastinate on notes (case notes are due 24-48 hours) <br /> 18 <br />