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Y 1.888.4.JGA.IST I INFOOJACOBGREENAN DASSOCI ATES.COM April 10, 2026 Sonia Carvalho, City Attorney City of Santa Ana 20 Civic Center Plaza Santa Ana, CA 92701 Dear City Attorney Carvalho, Thank you for your interest in partnering with Jacob Green & Associates UGA) to provide Strategic Planning Services for the City of Santa Ana City Attorney's Office. We recognize that organizational priorities and conditions can evolve, and we appreciate the thoughtful approach to moving forward in a way that is both responsive and strategic. The JGA team brings over 600 combined years of experience serving as leaders in local government, with deep expertise in strategic planning, organizational assessment, and leadership alignment. Our approach is designed to provide meaningful insight, foster alignment, and support practical decision - making that strengthens both leadership effectiveness and overall organizational performance. Our familiarity with the City of Santa Ana and the City Attorney's Office allows us to provide a tailored, practical approach to Department Strategic Planning that reflects both the organization's unique context and its evolving needs. To that end, we have structured this engagement as a flexible, three -phased approach with each phase designed to stand alone or build upon the previous phase. This structure allows the City to begin with a focused assessment of current conditions and determine next steps based on organizational readiness. Phase One, a Department assessment, is designed to gather confidential, candid input from staff to develop a clear understanding of strengths, challenges, and opportunities. This phase is not evaluative in nature but instead focused on building a fact base that reflects the lived experience of the organization and provides leadership with the insight needed to make informed decisions. Should the City choose to proceed, Phase Two will focus on leadership alignment through facilitated sessions that allow the Leadership Team to review findings, discuss priorities, and establish a clear path forward. Phase Three builds on this foundation by expanding engagement to a broader strategic planning and teambuilding off -site, reinforcing alignment, strengthening trust, and establishing a practical roadmap to guide the Department over the next several years. We are committed to providing a thoughtful, structured, and practical approach that supports the City Attorney's Office in navigating current conditions while positioning the Department for long-term success. We appreciate the opportunity to continue our partnership with the City of Santa Ana and to build on the positive progress already underway. Sincerely, (� Jacob Green Founder & CEO PAGE i LACOB GREEN -s ns sa IIATF�