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i G. ~R~SS REFERRALS: The ~ne~Stop 'artners v~ill adopt con~n~on intal~elcrass referral aanements, which include, by reference, those listed in the local CIA plan, _ including modifications thereto. The methods andlor resources ut~llzed nay include some ar all of the following: cross-training of staff, in-house staff, electronic case management systems, ca-enrollments, appointments, e~m.ail and phone call, 7. ~NFIDE~T~A.L~T~; The ~ agrees that when any individual applies for or receives services from and the partner agency thrQUgh the ~ne~top tenter, all infor~riatiQn regarding such application for or receipt of services shall be confidential inforn~atior~ subject to the provisions of 4 MFR b1.3S. The parties agree to honor the confidentialit~r provisions as described in the local ~ plan, including modifications thereto, and incorporated into this 1VI0 by reference, Exchanged information shall remain private and canf~dential in accordance with the s most restrictive cor~f~dentiality requirements of any of the parties collecting, receiving or sharing information. S. RES~I~RE SHAR~~; The parties agree to share resources in accordance with the attached Resource Sharing Agreement. ~t is expressly understood that this I~I~U does nQt constitute a binding financial commitment, but rather an intent to cornn~it specific resources in the future as the parties' allocations and budgets are l~no~vn and the o~.e-stop system evolves. The one-stag system is v~orl~ in progress and its costs and the partners' resource contributions mill not re~nair~ static from month to month or from year to gear. The Resource Sharing Agreement is meant to be reviewed yearl~r and maybe n~odx~.ed as needed by any partner as long as it is identified s revision, and 1t 1s signed and dated bar the agency Administrator. 9. D~S~TES, The parties shall first attempt tv resolve all disputes informally. Any party nay call a meeting of all parties to discuss and resolve disputes. Should informal resolution efforts fail, the dispute shall be referred to the chair of the SIB, mho shall place the dispute upon the agenda of its next regular or special meeting of the Board's executive committee. The Executive omnlittee shall atterr~pt to mediate and resolve the dispute. Finally, if the Executive Qittee's resolution efforts fail, any party nay file a grievance ~n accordance vr~th the state of llfornlaas ~A grievance procedures. The parties agree to be bound by the final determination resulting from that procedure. All costs associated 1th the gnevance procedure shall be borne by the losing part~r. 1 SEVERABIL~T ~f any part of this N~~U i found to be null and void, ar is athervvise stricl~en, the rest of this ~rI~~J shall remain in force. 3