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i <br /> Tenant Adv~sary Meeting <br /> February 1 ~O~ <br /> This meeting was attended by 3~ participants, the n~ajo~ity of whom spake either Spanish <br /> or ~ietna~nese ~ theiar pr~m.ary language, The anta Ana Mousing Authority' ~ bilingual <br /> staff members were able to Facilitate a free exchange of ideas, inciudin feedback on <br /> customer service and the n~ernhers' neihborhaads. Possible changes to the program <br /> under the flexible voucher prapasal were presented, including tune ll~nlts an assistance <br /> and the effects of different approaches to subsidy, such as flat rents and tiered rents. <br /> Comments received arc summarised below. <br /> what do you enjoy about where you live? <br /> ~ Clean and in good repair <br /> • quiet, private, and safe <br /> ~ dear schaols, bus stops, and shopping centers <br /> • Clare to friends and family <br /> • knit is handicap-accessible <br /> • I~ollday gatherings argani~ed by apartment ~nanagernent <br /> what do you nit enjoy about your neighborhood? <br /> ~ dot enaugh l improperly enforced tenant and visitor parl~in - <br /> ~ Vandallsgraffiti <br /> a <br /> + Too claw to railroad tracks <br /> • poise and traffic from busy nearby streets <br /> * Gang activity In neighborhood <br /> If you could change ane thing in your neighborhood, what would it be? _ <br /> ~ fore parking l better regulated parking I undergraund parking <br /> ~ Lower rents <br /> ~ ~,ess litter in neighborhood <br /> ~ Deduce overcrowding 1n other units <br /> <br /> what do you think the Santa. Ana dousing Authority does well? <br /> • Bilingual staff is very helpful <br /> • Calls responded to quickly <br /> •workers assist with filling out paperwork <br /> • Direct phone lines to warkers <br /> • ~Iaving a person answer the phone instead of a machine <br /> Page of 2 <br /> A-3 <br /> <br />