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G. Provide taxi stand service during all hours that the SARTC at Santa Ana is open - <br />5:00 a.m. to midnight daily. <br />H. During peak hours of 6:00 a.m. to 9:00 a.m., and 3:00 p.m. to 7:00 p.m., Monday <br />through Friday, a minimum of three (3) taxis shall be on the premises at all times, <br />with four (4) being the preferred service level. <br />IX. FEES <br />The successful Offeror shall pay the monthly compensation fee to the City of Santa Ana <br />at the same time it submits its insurance documentation. <br />X. EVALUATION PROCESS <br />All submitted proposals shall be evaluated based on the information submitted. The <br />evaluation process will use the following criteria: Total = 100 percent. <br />A. Corporate Experience 15% <br />B. Experience of Management assigned to handle contract 15% <br />C. Experience of taxi drivers assigned to contract 25% <br />D. Clarity and detail of submitted proposal 25% <br />1. Response to all aspects of required information <br />2. Offeror's Reference Sheet <br />3. Proposal Deposit - Bonds <br />E. Compensation to City <br />20% <br />TOTAL 100% <br />XI. REQUIRED DOCUMENTS <br />Offerors must return the following complete documents with their proposal: <br />• Compensation with Detailed Calculation Methodology <br />• Required Information <br />• Offeror's Reference Sheet <br />• Bidder's Statement, signed <br />• Certification of nondiscrimination sheets at back of RFP. <br />• Any other information the Offeror may choose to submit. <br />Offeror must submit one (1) original and five (5) photocopies of each proposal offered. <br />19F-11