PARKS, RECREATION & COMMUNITY SERVICES AGENCY (SENIOR HEALTH & NUTRITION PROGRAM) - 2010

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V. OUTCOME PERFORMANCE What is the intended outcome or the proposed program (max. cnar. luuu) Goal #1: To address the problem of poor nutrition among low income elderly (Santa Ana residents 60+). Objective: 600 unduplicated Santa Ana residents ages 60+ will be offered a meal Monday through Friday throughout the year at Santa Ana Senior Center, Southwest Senior Center, and Vietnamese Community Center which will create a safety net of health, nutrition, and supportive services. Goal #2: To provide nutritional meals for older adults in Santa Ana who are frail, isolated, and homebound. Objective: 285 seniors will receive breakfast, lunch, and dinner Monday through Friday in the Home Delivered Meal program, to improve the quality of life for older adults. Goal #3: Increase the number of 60+ Santa Ana residents who have not previously received services at one of the two City-operated senior centers by 100 and connect them to various resources and services, including the nutrition program. Objective: Conduct outreach via presentations and flyers to churches, mobile homes, schools, senior housing communities, and neighborhood associations meetings. This outreach will educate the community about the services available at the senior centers at no cost to 60+ Santa Ana residents so that those in need can be connected to the services that will enable them to lead healthy, satisfying lives. VI. OUTCOME MEASUREMENT-STANDARD vvnat is the DencnmarK Tor success or citents-e vvnat is the success rater uiscuss reasons ror non-success. The success of the program can be seen on a daily basis as we are able to keep older adults in the comforts of their own homes safely and independently. When a participant is referred to the Program an intake form is completed including a questionnaire on nutritional risk. The nutritional risk is re-evaluated annually as long as the participant is active in the program. Besides meeting nutritional needs, the program offers social connections and linkages to other needed services that will help maintain the quality of life for seniors. A goal of 90% success rate for connecting seniors to needed services is anticipated. Additionally, 100 new seniors who have not previously received services will be registered and connected to needed services and their participation and linkage to services will be documented by center staff. VII. OUTCOME MEASUREMENT-TOOLS vvnat evaluation tools are usea to measure the success or participants'r (max. char. zuuu) Site Managers are responsible for the day to day operations at the Senior Center Lunch Program locations. The Site Manager reports daily the number of meals served and the number of seniors served. The Site Manager is also able to connect the participants to a variety of supportive services in the community through information and referral. The connections are logged and maintained to demonstrate successful linkages. Drivers submit a report daily of the number of meals they delivered and the number of seniors they delivered to. Case Managers complete Well-being and Supportive Service Assessments at initial entry into the program and on an annual basis while the older adult is receiving services. These assessments measure and track isolation, depression, well- being, hospitalizations, nutritional risk, and utilization/referral to supportive services. Senior Center staff will be responsible for completing registration cards for all new seniors and maintaining daily attendance at both centers as well as connections to needed services for all seniors served for new and continuing participants. 4