MAYNE, VIRGINIA G. (2) - 2010 - Laserfiche WebLink

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I VIRGINIA G. MAYNE 1601 East Avalon Avenue - Santa Ana, CA 92 705-71 1 6 Home (714) 953-3081 - Cell (949) 246-5074 . e-mail: maynesS@)Juno.com PROFESSIONAL PROFILE Seeking a position to apply strong skills and extensive experience in human resources, adult education and public speaking. Outstanding qualifications include: Communication and Customer Service . Strong experience in training and public speaking to small and large groups including specialized audiences . Superior written and verbal communication skills; adept at communicating sophisticated information to all levels of understanding; recognized for effective and dynamic presentation style and curriculum development . Excellent customer service provider; comfortable in situations requiring tact, discretion and encouragement; able to resolve concerns with confidentiality, sensitivity and urgency and with value- added service . Experience in a multi-agency environment including government and community services . Additional communication skills in conversational Spanish Human Resources Development . Extensive experience screening candidates and analyzing qualifications; intuitive ability to provide career counseling and direct qualified candidates to available positions . Experience with human resources functions including recruitment, compensation analysis, benefits processing, HRIS data management, basic employment law/employee relations . Able to draw upon large network of community and educational contacts to facilitate recruitment outreach . In-depth knowledge of multiple employability topics including Skills Analysis, R6sum6 Writing, Job Searching, Interviewing, Job Retention and Stress Management Administrative Skills • Proficient with MS Word and Excel, Internet, e-mail, data management and typing 50 - 60 wpm to communicate and produce correspondence, spreadsheets, ad-hoc reports and presentation materials . Excellent project manager from project conception through implementation and follow up . Skilled in office administration including reception, records management, all routine and special projects . Highly organized, thorough multi-tasker; adept at problem-solving and process improvement EMPLOYMENT HISTORY Instructor, Santa Ana College School of Continuing Education 1999 - Present Rancho Santiago Community College District (Santa Ana, CA) Instructor, Employability Skills, Santa Ana W/O/R/K Center, 2000 - Present . Partner with WIA "One-Stop' Job development center to facilitate employment counseling . Present workshops to the public regarding various job search methods and employment skills; consistently recognized and preferred by clients due to technical knowledge, professionalism and positive attitude . Edit and create workshop materials; authored materials in "Job Retention," "Overcoming Job Search Obstacles" and "Managing Your Money" . Received the 2009 Santa Ana College Profiles in Excellence Curriculum Development Award for The Santa Ana W/O/R/K Center Workforce Preparation Workbook Instructor, Vocational Education, Office Sirius, 1999 - 2000 . Instructed clerical skills, business correspondence, customer service, job search techniques and language skills to majority ESL student base . Developed streamlined curriculum to matriculate students in a timely manner (e.g., within an abbreviated summer semester)