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<br /> <br /> <br /> <br /> <br /> <br /> EXHIBIT "A" <br /> <br /> 1. SCOPE <br /> A. PROJECT DESCRIPTION <br /> This specification outlines the service expectations for the food concessionaire that operates the <br /> Santa Ana Zoo at Prentice Park concession building. The concession building totals 2,488 sq. ft. <br /> of which 704 sq. Ft. is provided for food preparation and sales. Friends of Santa Ana Zoo <br /> (FOSAZ) operates the gift shop and has exclusive rights for the gift shop and souvenir items; <br /> however, the food service concessionaire may sell souvenir drink cups and other items approved <br /> by the Zoo Manager. The Zoo concession facility is a full service food operation that is capable <br /> of providing a variety of hot and cold meals, beverages, and snack food items. It is equipped <br /> with a large grill. The successful vendor will be responsible for providing a deep fat fryer, ice <br /> machine, refrigerator and freezer, soft drink dispensers, Icee machines, ice cream freezer, <br /> microwave, coffee maker, popcorn machine, or churro warmer and any other equipment needed. <br /> <br /> The Zoo has a large private picnic area and 150-seat amphitheater that is available to the City <br /> and FOSAZ for special events. The City and/or FOSAZ reserve the right to hire another caterer <br /> for special events at the Zoo. Private parties are under no obligation to use the Zoo <br /> concessionaire. Concessionaire may be given the opportunity to bid on food service for those <br /> events and will be given a 10-day notice of such events. <br /> <br /> Annual attendance at the Zoo ranges from 250,000 to 275,000 with the busiest months being <br /> March through August. The Zoo is open every day of the year except Christmas Day and New <br /> Year's Day. The Zoo is open to the public from 10:00 a.m. to 5:00 p.m. daily except for <br /> Saturdays and Sundays from Memorial Day through Labor Day when hours are 10:00 a.m. to <br /> 6:00 p.m. <br /> <br /> B. SATELLITE CARTS <br /> Satellite food/beverage stations are possible at the following locations: <br /> 1. Carrousel plaza - between the carrousel line and the train rides. <br /> 2. Elephant ring - food stand and carts next to the elephant ride. <br /> <br /> Any other satellite stations will have to be pre-approved by the Zoo Manager. <br /> <br /> C. OBJECTIVES <br /> 1.Provide excellent food service at reasonable prices. <br /> 2.Conduct a clean and efficient operation. <br /> 3.The food concession operation should be consistent with and enhance the Zoo image. <br /> 4.The operating hours shall be consistent with those of the Zoo. Any exceptions to these <br /> hours must be approved by Zoo Manager. <br /> 5.Upon Zoo Manager's approval the concessionaire may also sell beyond Zoo hours to <br /> patrons through outside service window. <br /> <br /> <br /> <br /> <br /> <br /> 7 <br /> 25N-9 <br />