25G - FOOD CONCESSION AT SAZOO - Laserfiche WebLink

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EXHIBIT "A" 1. SCOPE A. PROJECT DESCRIPTION This specification outlines the service expectations for the food concessionaire that operates the Santa Ana Zoo at Prentice Park concession building. The concession building totals 2,488 sq. ft. of which 704 sq. Ft. is provided for food preparation and sales. Friends of Santa Ana Zoo (FOSAZ) operates the gift shop and has exclusive rights for the gift shop and souvenir items; however, the food service concessionaire may sell souvenir drink cups and other items approved by the Zoo Manager. The Zoo concession facility is a full service food operation that is capable of providing a variety of hot and cold meals, beverages, and snack food items. It is equipped with a large grill. The successful vendor will be responsible for providing a deep fat fryer, ice machine, refrigerator and freezer, soft drink dispensers, Icee machines, ice cream freezer, microwave, coffee maker, popcorn machine, or churro warmer and any other equipment needed. The Zoo has a large private picnic area and 150-seat amphitheater that is available to the City and FOSAZ for special events. The City and/or FOSAZ reserve the right to hire another caterer for special events at the Zoo. Private parties are under no obligation to use the Zoo concessionaire. Concessionaire may be given the opportunity to bid on food service for those events and will be given a 10-day notice of such events. Annual attendance at the Zoo ranges from 250,000 to 275,000 with the busiest months being March through August. The Zoo is open every day of the year except Christmas Day and New Year's Day. The Zoo is open to the public from 10:00 a.m. to 5:00 p.m. daily except for Saturdays and Sundays from Memorial Day through Labor Day when hours are 10:00 a.m. to 6:00 p.m. B. SATELLITE CARTS Satellite food/beverage stations are possible at the following locations: 1. Carrousel plaza - between the carrousel line and the train rides. 2. Elephant ring - food stand and carts next to the elephant ride. Any other satellite stations will have to be pre-approved by the Zoo Manager. C. OBJECTIVES 1.Provide excellent food service at reasonable prices. 2.Conduct a clean and efficient operation. 3.The food concession operation should be consistent with and enhance the Zoo image. 4.The operating hours shall be consistent with those of the Zoo. Any exceptions to these hours must be approved by Zoo Manager. 5.Upon Zoo Manager's approval the concessionaire may also sell beyond Zoo hours to patrons through outside service window. 7 25G-9