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Attachment A <br />Content within MindTouch can be restricted to be public, semi-public or private and can have <br />any number of users, groups or roles added as exceptions to the rule. Restrictions can be <br />applied to an individual page or to a page and its subsequent pages. <br />• Public: Everyone can view and edit the page <br />• Semi-Public: Everyone can view but only listed users can edit the page <br />• Private: Only listed users can view and edit the page <br />Sharing <br />The MindTouch share feature allows users to quickly and easily send documentation to <br />contacts via email. The share feature is available on every collaborative page and can be <br />accessed by all registered users. <br />Support <br />MindTouch is proud to offer best in class customer support. Whether you're looking for <br />experienced advice or highly technical troubleshooting the MindTouch Support team is <br />your solution for rapid and professional problem solving. Support packages are available <br />for all sizes of organizations and can be tailored to meet any organization's needs. <br />Tags <br />Tags can be added to any page to increase discoverability and identify content. The tags <br />interface is exposed below the editor content and provides "tag suggestions" based on the <br />other tags in the site. <br />Templates <br />Templates provide an easy format for legible documentation. MindTouch templates can <br />be accessed through an easy-to-use dialog interface in the page editor. Templates can be <br />restricted to allow for individual or group access. <br />User Management <br />MindTouch permissions are extremely flexible and allow user, role and group <br />management. Administrators in MindTouch can define custom roles with any <br />combination of actions such as update, delete, create and more. Once a role has been <br />defined it can be assigned to either an individual user or a group of users. <br />Content within MinclTouch can be restricted to either public, semi-public or private and can <br />have any number of users, groups or roles added as exceptions to the rule. These restrictions <br />can be applied to an individual page or to a page and its subsequent pages. <br />• Public: Everyone can view and edit the page <br />• Semi-Public: Everyone can view but only listed users can edit the page <br />• Private: Only listed users can view and edit the page <br />File Management <br />Any file can be uploaded to MindTouch (subject to file size and type restrictions as <br />specified by the administrator). Files within MindTouch are versioned and adhere to the <br />same stringent security standards as any other piece of content throughout the system. <br />Individual file versions can be viewed; however, links to those files only point to the <br />most recent version unless explicitly specified. In addition, files deleted from within <br />MindTouch can be retrieved or permanently removed by the system administrator in the <br />control panel. <br />12 of 20 <br />25E-22