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December 6, 2010 <br />Ms, Darrell Mercado <br />City of Santa Ana <br />220 S. Daisy Ave. <br />Santa Ana, CA 92702 <br />In an effort to promote stability, guarantee residents and businesses with quality graffiti <br />removal and customer service, GPC is committing to no increases in its unit cost for the <br />next five years of contract service. By blitzing the City with an aggressive and thorough <br />proactive "zero tolerance" effort, and including color matching and daily upper level <br />graffiti removal city-wide to the contract, GPC is confident that within one year the <br />amount of graffiti reoccurrences will decrease. As a result, GPC in coordination with City <br />staff will re-evaluate required manpower after one year, and will remove one vehicle <br />from service which would reduce our contractual obligation by $120,000. <br />I would also like to inform you of GPCs efforts working directly with the community. <br />GPC offers hands on workshops and sponsored clean-up events with neighborhood <br />leaders and volunteers to educate them on graffiti removal along with leaving them <br />training and supplies to continue helping in their community. <br />Sincere , <br />? ?t