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<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> December 6, 2010 <br /> <br /> Ms, Darrell Mercado <br /> City of Santa Ana <br /> 220 S. Daisy Ave. <br /> Santa Ana, CA 92702 <br /> <br /> Ms. Mercado: <br /> In an effort to promote stability, guarantee residents and businesses with quality graffiti <br /> removal and customer service, GPC is committing to no increases in its unit cost for the <br /> next five years of contract service. By blitzing the City with an aggressive and thorough <br /> proactive "zero tolerance" effort, and including color matching and daily upper level <br /> graffiti removal city-wide to the contract, GPC is confident that within one year the <br /> amount of graffiti reoccurrences will decrease. As a result, GPC in coordination with City <br /> staff will re-evaluate required manpower after one year, and will remove one vehicle <br /> from service which would reduce our contractual obligation by $120,000. <br /> <br /> I would also like to inform you of GPCs efforts working directly with the community. <br /> GPC offers hands on workshops and sponsored clean-up events with neighborhood <br /> leaders and volunteers to educate them on graffiti removal along with leaving them <br /> training and supplies to continue helping in their community. <br /> <br /> <br /> Sincere , <br /> <br /> <br /> <br /> <br /> <br /> Carla Le ff, President <br /> <br /> <br /> <br /> <br /> <br /> <br /> 419 Larchmont Blvd <br /> Number 264 <br /> Los Angeles CA •000. <br /> Ph: (323) 464-4472 <br /> Exhibit 1 <br /> FaxI323) 656-3579 <br /> I [CF?ASF No, 6,124,17 <br /> 25D-5 <br />