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<br /> <br /> <br /> <br /> REQUEST FOR <br /> COUNCIL ACTION Ail <br /> <br /> CITY COUNCIL MEETING DATE: CLERK OF COUNCIL USE ONLY: <br /> <br /> JANUARY 4, 2011 <br /> TITLE: APPROVED <br /> ? As Recommended <br /> AGREEMENT WITH SYSTEMS ? As Amended <br /> ? Ordinance on 1s' Reading <br /> MAINTENANCE SERVICES FOR DATA ? Ordinance on 2nd Reading <br /> CENTER MAINTENANCE & SUPPORT ? Implementing Resolution <br /> SERVICES ? Set Public Hearing For <br /> CONTINUED TO <br /> FILE NUMBER <br /> CITY ANAGER <br /> <br /> <br /> RECOMMENDED ACTION <br /> Authorize the City Manager and Clerk of the Council to execute an amendment to the agreement with <br /> Systems Maintenance Services and exercise an option for the second one-year extension to the <br /> existing agreement in an amount not to exceed $150,000 per year, for data center maintenance and <br /> support services, subject to non-substantive changes made by the City Manager and City Attorney. <br /> <br /> DISCUSSION <br /> <br /> System maintenance and support services for the City Data Center and the Police Data Center are <br /> needed to provide repair and preventive maintenance on server class computers, tape libraries, <br /> storage devices and other related equipment. Some 200 pieces of equipment are covered under the <br /> current agreement. This computer equipment runs all Santa Ana Police Department computerized <br /> systems including: computer aided dispatch, records management, jail management, crime scene <br /> investigation, special analysis, etc. The City Hall Data Center hosts the payroll system, Lawson <br /> financial system, utility billing system, business tax system, Santa Ana Property Information (SAPIN) <br /> system, the City web site, City electronic mail system, and many departmental systems for City <br /> Agencies. <br /> <br /> A Request for Proposal (RFP) for "Data Center Maintenance and Support Services" was issued in <br /> June 2006 and advertised. Nine firms were proactively sent the RFP. A total of five proposal <br /> responses were received and evaluated by a team of specialists from the Information Services <br /> Division. Based on the recommendation of the evaluation team, the City Council approved a three- <br /> year agreement with Systems Maintenance Services (SMS) for required data center maintenance <br /> and support services. The term of this agreement commenced on February 1, 2007 and expired on <br /> January 31, 2010. One-year extension to the agreement was exercised that will expire January 31, <br /> 2011. <br /> <br /> <br /> <br /> <br /> <br /> <br /> 25C-1 <br />