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f. Square footage removed for each method of removal <br />g. Total square footage removed <br />h. Unit cost, subtotals and total for invoice <br />II. SPECIFICATIONS- Painting <br />1. The Contractor shall professionally match existing paint using an approved paint palette. <br />2. The Contractor shall not paint previously unpainted surfaces and finishes such as slump stone, split <br />face masonry, stone, brick or concrete block unless painting is specifically requested by the property <br />owner or Project Manager and/or his/her designee. These specific requests shall be noted on the work <br />order for the site. <br />III. SPECIFICATIONS- Media Blasting and Chemical Removal <br />1. All chemical graffiti removal products shall be biodegradable and environmentally safe. <br />2. The Contractor shall perform all abrasive removal techniques so that the abatement area is blended into <br />the adjacent surface. <br />3. Should one location require more than one removal technique and the total square footage of the <br />abatement does not exceed one hundred fifty (150) feet, the City shall not be charged the minimum <br />charge for both techniques. The Contractor may charge the average of the minimum charges for the <br />techniques used. <br />IV. WORKING HOURS <br />Working hours shall be no earlier than 6:00 a.m. to no later than 5:00 p.m. weekdays. <br />On Saturdays, Sundays and holidays, the Contractor shall respond to all graffiti telephone hotline requests <br />received by 12 noon. Contractor shall respond to graffiti removal request received between 12 noon on <br />Saturday and 12 noon on Sundays by 5:00 p.m. that same Sunday. If the Contractor cannot respond to a <br />request made after 12 noon on a Sunday or holiday, Contractor will inform City on the following <br />workday and abatement responsibility will be assigned by City. <br />V. Work by the City Staff Because of Nonconformance to Contract <br />Should the Contractor fail to correct deficiencies or public nuisances that have been created because of <br />Contractor's operation, the City will proceed to take corrective measures and this project will be <br />considered as an emergency. Such work will be done on a staff account basis with an additional callout <br />charge of $75 for each callout. It should be noted that there is a minimum of a two-hour charge for labor <br />on any callout. <br />Contractor shall provide experienced and knowledgeable professional staff. Contractor's Project Manager <br />and staff shall be responsive and maintain excellent working relationships with city residents, property <br />owners, government officials and City staff. The Contractor shall be committed to provide adequate <br />staffing levels at all times in order to adhere to established schedules. The Contractor will be required to <br />carry a State of California Painting Contractor's License and a City of Santa Ana Business License and <br />shall be knowledgeable and very familiar with federal, state and local regulations. Contractor services will <br />include but not limited to attendance at City Commission, City Council and neighborhood meetings as <br />determined by staff. <br />Subcontractors shall be the responsibility of the prime Contractor and the City shall assume no liability of <br />such subcontractor. The City reserves the right to reject, replace and approve any and all subcontractors. <br />10 <br />25C-16