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REQUEST FOR <br />COUNCIL ACTION <br />CITY COUNCIL MEETING DATE: <br />FEBURARY 7, 2011 <br />TITLE <br />CONTRACT AWARD TO NTH <br />GENERATION COMPUTING, INC. <br />FOR COMMVAULT PREMIER <br />MAINTENANCE RENEWAL <br />(SPEC. NO. 11-001) <br />CITY MANAGER <br />RECOMMENDED ACTION <br />CLERK OF COUNCIL USE ONLY: <br />APPROVED <br />? As Recommended <br />? As Amended <br />? Ordinance on 15' Reading <br />? Ordinance on 2"d Reading <br />? Implementing Resolution <br />? Set Public Hearing For <br />CONTINUED TO <br />FILE NUMBER <br />Award a contract to NTH Generation Computing, Inc. for the purchase of Commvault Software <br />Maintenance Renewal in the amount not to exceed $31,600. <br />DISCUSSION <br />The Information Services Division provides all computerized support for Santa Ana City Hall and <br />the Santa Ana Police Department Data Centers. As such, having a reliable data backup and <br />recovery software system that ensures the integrity of data transferred and stored is critical. In <br />2007, the Information Services Division conducted an assessment of commercially available <br />backup and recovery software which included onsite testing of products. The results of the <br />assessment concluded with the selection of Commvault, Inc. application software as be the best <br />match for the needs of the City. Commvault data backup and recovery software was installed <br />and has performed satisfactorily and the maintenance/customer support provided with the <br />product has been excellent. <br />The term of the maintenance and support is expiring and staff recommends that it be renewed to <br />ensure continuity of updates, upgrades and technical support to keep critical software operating <br />at peak efficiency. <br />22A-1