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Proposal Letter <br />City of Santa Ana <br />Communications Support Group, Inc. <br />Approximately ninety percent of the work on this engagement will be performed by CSG, <br />under the direction of Mr. John Risk, President of CSG. Mr. Risk holds a Bachelors <br />Degree (with high honors) in Social Research from the University of Michigan. Mr. Risk <br />is a former five-year Board member of the National Association of Telecommunications <br />Officers and Advisors (NATOA). Since, 1979, Mr. Risk has held a variety of private and <br />public sector management positions involving cable television franchise administration, <br />policy, programming, production and technology. Mr. Risk has performed compliance <br />audits, franchise fee audits and video user tax audits for numerous California <br />franchising authorities. Additionally, Mr. Risk previously worked for the City of Santa <br />Ana as an employee and as a consultant. <br />Approximately ten percent of work on this engagement will be supervised and reviewed <br />by Mr. William S. Morgan, CPA, DE&CO's Director of Consulting Services. Mr. Morgan <br />is a graduate of the University of Southern California and is an associate member of the <br />Southern California and Nevada Chapter of the National Association of <br />Telecommunications Officers and Advisors (SCAN/NATOA). Mr. Morgan has also <br />previously worked for the City of Santa Ana as a consultant. <br />Over the past seven years, CSG and DE&CO have been retained by numerous cities <br />(or groups of cities) to perform cable television consulting services. Some examples are <br />noted below: <br />Cities Cable Company Type of Service <br />Cities of San Bernardino and <br />Moreno Valley <br />Adelphia and Time Warner <br />City of Pasadena <br />Charter Communications <br />City of Porterville <br />Charter <br />City of Walnut <br />Time Warner and Verizon <br />Santa Cruz <br />AT&T Broadband <br />12 Inland Empire Cities <br />Adelphia Communication <br />5 San Diego County Cities <br />Adelphia Communication <br />Los Angeles <br />Altrio Communication <br />Cities of Arcadia, <br />Monrovia and Pasadena <br />Champion Broadband <br />City of Inglewood <br />Time Warner Cable <br />Cities of Hawthorne and <br />Lawndale Time <br />Warner Cable <br />City of Redondo Beach <br />Time Warner Cable <br />City of Huntington Beach <br />Time Warner Cable <br />Franchise Fee/UUT Review <br />Franchise Fee/UUT Review <br />Franchise Fee Review <br />Franchise Fee/PEG Fee Review <br />Franchise Fee/UUT Review <br />Franchise Fee/UUT Review <br />Franchise Fee Review <br />"Due Diligence" Review <br />"Due Diligence" Review <br />Franchise Fee/UUT Review <br />Franchise Fee/UUT Review <br />Franchise Fee/UUT Review <br />Franchise Fee and UUT Review <br />©2011 Communications Support Group, Inc. Page 2 of 8 <br />