04 - HAADMIN PLAN 2 - Laserfiche WebLink

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For decisions related to the family's annual or adjusted income, the determination of the appropriate utility allowance, and the determination of the family unit size, SAHA will notify the family that they may ask for an explanation of the basis of the determination, and that if they do not agree with the decision, they may request an informal hearing on the decision. For decisions related to the termination of the family's assistance, or the denial of a family's request for an exception to SAHA's subsidy standards, the notice must contain a brief statement of the reasons for the decision, a statement that if the family does not agree with the decision, the family may request an informal hearing on the decision, and a statement of the deadline for the family to request an informal hearing. In cases where SAHA makes a decision for which an informal hearing must be offered, the notice to the family will include all of the following: The proposed action or decision of SAHA. A brief statement of the reasons for the decision including the regulatory reference. The date the proposed action will take place. A statement of the family's right to an explanation of the basis for SAHA's decision. A statement that if the family does not agree with the decision the family may request an informal hearing of the decision. A deadline for the family to request the informal hearing. To whom the hearing request should be addressed. A copy of SAHA's hearing procedures. Scheduling an Informal Hearing [24 CFR 982.555(d)] When an informal hearing is required, SAHA will proceed with the hearing in a reasonably expeditious manner upon the request of the family. A request for an informal hearing must be made in writing and delivered to SAHA either in person or by first class mail, by the close of the business day, no later than 14 days from the date of SAHA's decision or notice to terminate assistance. SAHA will schedule and send written notice of the informal hearing to the family within 14 days of the family's request. The family may request to reschedule a hearing for good cause, or if it is needed as a reasonable accommodation for a person with disabilities. Good cause is defined as an unavoidable conflict which seriously affects the health, safety or welfare of the family. Requests to reschedule a hearing must be made orally or in writing prior to the hearing date. At its discretion, SAHA may request documentation of the "good cause" prior to rescheduling the hearing. If the family does not appear at the scheduled time, and was unable to reschedule the hearing in advance due to the nature of the conflict, the family must contact SAHA within 24 hours of the scheduled hearing date, excluding weekends and holidays. SAHA iii29iio Page 16-10