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4-ILD. FAMILY OUTREACH [HCV GB, pp. 4-2 to 4-4] <br />SAHA must conduct outreach as necessary to ensure that SAHA has a sufficient number of <br />applicants on the waiting list to use the HCV resources it has been allotted. <br />Because HUD requires SAHA to serve a specified percentage of extremely low income families <br />(see Chapter 4, Part III), SAHA may need to conduct special outreach to ensure that an adequate <br />number of such families apply for assistance [HCV GB, p. 4-20 to 4-21]. <br />SAHA outreach efforts must comply with fair housing requirements. This includes: <br />~ Analyzing the housing market area and the populations currently being served to identify <br />underserved populations <br />~ Ensuring that outreach efforts are targeted to media outlets that reach eligible populations <br />that are underrepresented in the program <br />~ Avoiding outreach efforts that prefer or exclude people who are members of a protected class <br />SAHA outreach efforts will be designed to inform qualified families about the availability of <br />assistance under the program. These efforts may include, as needed, any of the following <br />activities: <br />~ Submitting press releases to local newspapers, including minority newspapers <br />~ Developing informational materials and flyers to distribute to other agencies <br />~ Providing application forms to other public and private agencies that serve the low income <br />population <br />~ Developing partnerships with other organizations that serve similar populations, including <br />agencies that provide services for persons with disabilities <br />_SAHA will monitor the characteristics of the population being served and the characteristics of <br />the population as a whole in SAHA's jurisdiction. Targeted outreach efforts will be undertaken if <br />a comparison suggests that certain populations are being underserved. <br />4-II.E. REPORTING CHANGES IN FAMILY CIRCUMSTANCES <br />While the family is on the waiting list, the family must immediately inform SAHA of changes in <br />contact information, including current residence, mailing address, and phone number. The <br />changes must be submitted in writing. <br />iii29iio Page 4-5 <br />