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"SEIU PART TIME UNIT" <br />G. Promotional Opportunities. The City shall give part-time employees the opportunity <br />to apply for full-time "open," "open and promotional," and <br />"restricted" positions. <br />ARTICLE VIII <br />8.0 GRIEVANCE REVIEW PROCEDURE <br />8.1 Nothing in this grievance procedure shall be deemed to confer any vested rights or rights <br />greater than those provided in the Charter or ordinances of the City of Santa Ana to <br />employees in this representation unit. <br />8.2 Definition of a Grievance. A grievance shall be defined as a timely complaint by an <br />employee or group of employees or the Union concerning the interpretation or <br />application of specific provisions of this Agreement, and/or the City's personnel and/or <br />departmental rules applicable to Unit employees. <br />No employee shall suffer any reprisal because of filing or processing of a grievance or <br />participation in the Grievance Review Procedure. <br />8.3 Informal Process -First Step. <br />A. An employee and/or his or her designated representative must first attempt to resolve <br />the grievance on an informal basis through discussion with his or her immediate <br />supervisor without undue delay, but in no case, beyond a period of fifteen (15) <br />calendar days after the occurrence of the alleged incident giving rise to the grievance, <br />or when the grievant knew or should have reasonably become aware of the facts <br />giving rise to the grievance. <br />B. Every effort shall be made to find an acceptable solution to the grievance through this <br />informal means at the most immediate level of supervision. <br />C. In order that this informal procedure may be responsive, both parties involved shall <br />expedite this process. If, within fifteen (15) calendar days, a mutually acceptable <br />solution has not been reached at the informal level, the employee and/or the <br />employee's designated representative shall then set forth the grievance in writing, <br />indicate the nature of the action desired, sign it, and submit it in duplicate to the <br />employee's Department Head. At this point, the grievance review process becomes <br />formal. Should the grievant fail to file a written grievance, and in the manner <br />specified above within fifteen (15) calendar days after first discussing the grievance <br />with the employee's immediate supervisor, the grievance shall be barred and waived. <br />11 <br />