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03 - HA ANNLPLAN
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03 - HA ANNLPLAN
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1/3/2012 3:29:53 PM
Creation date
4/20/2011 9:50:42 AM
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City Clerk
Doc Type
Agenda Packet
Item #
03
Date
4/4/2011
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Confidenfial Resident Files/Central Filing Room <br />All EN data will be viewed for each adult- If printed to assist with a fraud investigation it will <br />be destroyed after use by shredding to a size where strips are unreadable (Section 2.2 of HUD's. <br />EIV Security Procedures Manual}. Policy prior to April 2008 allowed for EN to be printed and <br />imaged. The main door to the imaging area will remain lacked and files not already imaged will <br />be released only when the file clerk who oversees the area is present. Same files are not yet <br />imaged. As necessary, staff may maintain a file at their workstation. However, tenant files <br />containing EN may not be left unattended or open on the desktop when staff is away from their <br />desk. Any tenant files containing EIV held at workstations must be properly stored in locked <br />overhead bins or locked desk drawers when not in use. Once a transaction is completed, and if <br />the EIV documents were printed to investigate fraud, they will be destroyed by shredding to a <br />size where strips are unreadable {Section 2.2 of HUD's EIV Security Procedures Mahual}. <br />Hard Copy Security Requirement <br />When EIV is printed, staff will retrieve computer printouts as soon as they are generated so that <br />EIV data is not left Lying unattended in printers where unauthorized users may access them. <br />Hard Copy Security Violations <br />SARA will handle EN data in such a manner that it does not become misplaced ar available to <br />unauthorized personnel Any eonf dential resident file should he assumed to contain EN data. <br />Therefore, the participant file cannot be viewed by any personnel that are not expressly <br />authorized {examples of authorized staff: staff in charge of that file, the supervisor of the staff in <br />charge of the file, or approved/authorized auditors} and who do not have both an Access <br />Authorization Form/Rules of Behavior/User Agreement on file with the EIV Security Qfficer. <br />Viewing the EIV information of a participant outside of a staffs caseload assignment is <br />considered a security violation for both the staff viewing the EIV information and for the staff <br />that left the infomaation unattended. Unless a supervisor has specifically authorized staff to view <br />another staff s EN data, this is expressly prohibited. <br />Disposal of EIV Information <br />EIV Reports must be disposed of under the following circumstances: <br />• EN report was incorrectly requested. <br />Repurtin~ Improper Disclosures <br />Recognition, reporting and disciplinary action in response to security violations are crucial to <br />successfully maintaining the security and privacy of the EN system. <br />6 <br />Exhibit 2 <br />
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