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Response to the City of Santa Ana <br />Telephone System and/or Voicemail System Maintenance <br />We will propose our strategy for maintaining the existing voicemail system. This system has <br />provided the City with almost two decades of service. During these next three years, The City of <br />Santa Ana has a unique opportunity to evaluate newer, supported systems for perhaps the <br />same investment that you make in maintaining the current system. We will suggest some <br />solutions to ponder and are always available to discuss the current trends in the communication <br />industry with you. <br />Thank you for the time you spent providing clarifications to our questions. Be assured of our <br />commitment to deliver a cost effective, consistent, and highly reliable solution for all locations <br />and staff at the City of Santa Ana. As we proceed together toward that goal, our only meaningful <br />measure of accomplishment will be the consistent satisfaction of our client. <br />Warm regards, <br /> <br />Peggy Castner <br />Enterprise Account Manager <br />NEC Empo erect toy Innovation <br />5 <br />25A-64