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The Relocation Plan shall include: <br />• Description of the proposed project and project location; <br />• Assessment of needs; <br />• Replacement housing resources; <br />• Residential and commercial displacements; <br />• Temporary housing (if applicable); <br />• Program assurances and standards; <br />• Relocation assistance program; <br />• Citizen participation and plan review period; <br />• Description of relocation benefits; <br />• Eviction policies and procedures; <br />• Appeals and grievance procedures; <br />• Displacement schedule; <br />• Estimated relocation costs. <br />Residential Relocation Services shall include: <br />• Prepare "Relocation Package" in accordance with City approved format. <br />• Provide advisory services <br />• Interview displaced persons <br />• Distribute Relocation Packages in accordance with City staff directives. <br />• Inform displaced persons of available relocation assistance, the relocation <br />process and benefits. <br />• Search for relocation sites and provide referrals of sites to displacees. <br />• Prepare and distribute informational brochures and other required notices and <br />documents. <br />• Provide referrals and advice <br />• Determine relocation eligibility and amount for relocation benefits. <br />• Review entitlement packages in accordance with applicable rules and <br />regulations. <br />• Review requested moving entitlements. <br />• Inspect replacement dwellings. <br />• Thoroughly document all contacts with the displacee. <br />• Prepare and transmit to the City all applicable invoices and relocation claim <br />forms. <br />• Prepare and deliver residential entitlement letters and other required documents. <br />• Provide status reports to City staff. <br />• Advise and update City staff on various aspects of state and federal relocation <br />law. <br />Business Relocation Services shall include: <br />Consultant shall meet with owners of businesses within a reasonable time after the offer <br />to purchase has been made and interview them to complete the Displacees Needs <br />Questionnaire. Collect data regarding the type of business, work schedule, number of <br />employees and the owner's proposed plans. Provide advisory assistance. <br />