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cogent <br />COMMUNICATIONS <br />Optical Internet <br />Customer Service Delivery Information <br />North America <br />Tenant/Datacenter Name City of Santa Ana <br />Node ID 757-0 <br />Service Address 20 Civic Center Plaza M-12 <br />Suite / Floor <br />City, State, Province Santa Ana, CA <br />Postal Code 92701 <br />Country USA <br />servrQa very aiways taxes place at Cogent Demarcation Point as defined in the <br />asacbed Product Rider. <br />Delivery Contact Name Tom Gergen <br />Telephone 714-647-6958 <br />Cellphone <br />Fax <br />Email tgergen@ci. sanla-ana.ca. us <br />Cogent Contact Information <br /> Location Herndon, VA (Retention) <br />Sales Address HO: 101531st Street <br />Washington, DC 20007 <br />Office Phone 877-875-3310 <br /> Fax 703-935-8783 <br />Service Provisioning sd@cogentco.com <br />Customer Care support@cogentco.com <br />Contract Documents <br />The entire Customer Subscriber Agreement (CSA), entered Into between <br />Customer and COGENT, is made up of the documents listed here. <br />Capitalized terms are defined in the text of the Terms or Definition section <br />of the Terms. All prior agreements, proposals, representations, statements, <br />or understandings, whether written or oral, concerning such Services, are <br />superseded. Customer certifies that the documents constituting the CSA <br />are the documents and forms that have been supplied to Customer by <br />Cogent and that Customer has made no changes to them. <br />Notes <br />ATTEST: <br />Cogent Communications, Inc. <br />Dedicated Internet Access <br />Customer Order Form <br />1015 31st Street <br />Washington, DC 20007 <br />wwwcogenfoo.com <br />Customer Contracting & Billing Information <br />Company Name City of Santa Ana <br />Billing Address same as service <br />Suite I Floor <br />City, Slate, Province <br />Postal Code <br />Country <br />Company Registr. Nr. <br />Tax/VAT ID Number <br />Request for consolidated billing (one account / <br />invoice for multiple pons in the same country)' No <br />wnanmdmu -ring raquasu must ee reneaea ana approved by cogent. <br />Billing Contact Name Tome Gergen <br />Telephone 714-647-6958 <br />Cellphone <br />Fax <br />Email tgergen@ci.santa-ana.ca.us <br />Sales Name Dave Polant <br />Account <br />Manager Phone <br /> <br />Email 703.456.7644 <br /> <br />dpolant@cegentco.com <br />Sales sales@cogentco.com <br />Billing billing@cogentco.com <br />Termination terms@cogentm.com <br />(1) Order Form <br />(2) Terms, as attached (initialed by Customer) (For current customers, if Terms <br />are not attached, the current Terms remain in force) <br />(3) SLA (http://w ..wgentco.com/files/ps internet/SLA_on_internet.pdf) <br />(4) Product Rider, as attached (signed by Customer) <br />(5) Any other Rider or Addendum, as attached (signed by Customer) <br />11)1 f1 e h,'/ <br />MARIA D. HUIZAR <br />CLERK OF THE COUNCIL <br />APPROU1-:1) AS TO FORM <br />Stitt Shee <br />-assistant City Attorney <br />Signatures <br />By signing <br />ow mer affr and acknowledges that it has read the entire CSA and agrees to be bound by the provisions thereof. <br />m <br />For Cus 7 For Cogent Communications. Inc. <br />Signature Signature <br />Printed Name Paul if. Walters Printed Name <br />Title -C till r; City Ililnage7 Tile <br />Date ?? Date <br />DIA teyer 3 Order Form V37 Cogent Communicauans Confidential page 22