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2. Training: <br />All employees are enrolled in our in-house multi-tiered training program from <br />"Gardener I" to "Landscape Technician" and receive monthly reviews of their progress <br />as well as a bonus program based upon project quality and individual results. <br />3. Safety Program: <br />Currently utilizing a safety program called "Safety Pays" that encourages employee peer <br />pressure to monitor and encourage a safe work environment with a financial incentive in <br />the way of a "bingo" game. The success of this program has led to a three year ZERO <br />lost time from accident record. <br />4. Master Landscape & Maintenance, Inc. is a certified MBE/WBE/DVBE. <br />Again we feel there is no better company to provide landscape management for the City of Santa <br />Ana and we are certain that the results will be evident. If you have any questions or comments, <br />please do not hesitate to give us a call. <br />Sincerely, <br /> <br />Ashley Papavero <br />Director of Marketing