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1Y16, V1 LlM6r.,U{i V V1LV6LL, 111L.. <br />9n1I UnnaaPment Plan <br />Major League Softball, Inc. <br />2011 Management Plan <br />City of Santa Ana Infield Maintenance <br />I) Contact Area Lead Jeff Gorman. (Cell phone number and email address will be provided <br />prior to contract commencement.) <br />2) If the Area Lead is not immediately available, contact MLS Director of Field Maintenance <br />Operations, Patrick May. Cell phone numbers are 818.355.2167 and 562.965.3808. The <br />Director's email address is natmOmisoftball.com. <br />3) If neither the Area Lead or the Director are not available, contact the President directly at <br />818.355.2169 (mobile) or the office at 818.559.8787 Ext. 5. The President's email address <br />is daveiAnilsoftball.com. <br />Solutions to Unspecified Problems <br />NMS has been operating in the City of Irvine for thirteen (13) years under direct contract with the <br />City and as a sub-contractor providing an almost identical scope of work as specified in the City of <br />Santa Ana's Request for Proposals. As most people in this industry are aware, the City of Irvine <br />holds connectors to some of the most rigidly high standards anywhere and MLS has met those <br />standards for more than 13 years across four different contract terms. MLS works with both public <br />agency and private "prime" contractor staffon a daily basis to provide mutuallybeneficial solutions <br />to a constantly changing issues and challenges. The attached Statement of Prior <br />Experience/Professional References provides detailed describes of the scope of each contract for <br />similar services and contact information for the staff that inspect and monitor MLS's performance. <br />Generally speaking in this type of arrangement, sprinklerline breaks and/or sprinkler head problems <br />are repaired by the entity that is responsible for the upkeep of the irrigation systems. If a sprinkler <br />line or head repair is caused by an MLS crew member, MLS will take responsibility and repair the <br />problem immediately at no charge. <br />In cases where a quick coupler breaks or is partially open and leaking due to rocks or debris MLS <br />will repair the coupler and will invoice the work at the contractually defined "Special Service" Call <br />Out rate. Parts and consumables will be invoiced at cost andpaidreceipts will be submitted with the <br />invoice. MLS staff are capable of repairing sprinklers in emergency cases and can assist in <br />emergency situations. <br />Bid Pricing and Payment Terms <br />The prices provided herewith will be firm for the first two (2) years of any sub-contract. In the event <br />that the connect is extended beyond the initial two (2) year period, MLS will expect to increase the <br />Annual Cost for each field by an amount equal to the inflationary increase defined by the Los <br />Angeles, Orange and Riverside County Consumer Price Index. (The original contract <br />commencement date will be used to establish the base.) <br />Payment terms shall be Net 45 and MLS reserves the right to charge a reasonable Finance Charge <br />on delinquent balances. MLS has sufficient resources to withstand short term delays due to City <br />payment processing and is willing to be accommodating and cooperative the General Contractor(s) <br />with respect to payment terms.