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Table of Contents <br />1.0 Definitions ........................................................................ ............................... 3 <br />2.0 Statement of Objectives for Services and Products Sought ...... ............................... 3 <br />3.0 Overview of Existing Telecommunications Infrastructure ......... ............................... 3 <br />4.0 Vendor Qualifications ......................................................... ............................... 4 <br />5.0 Services Sought ................................................................ ............................... 4 <br />5.1 Overview .................................................................. ............................... 4 <br />5.2 General Services 8c Support ......................................... ............................... 5 <br />5.3 O n -Site Service Technician .......................................... ............................... 7 <br />5.4 Event Monitoring Service for NEAX2400IPX .................... ............................... 8 <br />5.5 Telephone Instruments ............................................... ............................... 9 <br />5.6 Training .................................................................... ............................... 9 <br />5.7 Consultation Services ................................................. ............................... 9 <br />6.0 Contents of Proposal ........................................................... .............................10 <br />6.1 Transmittal Letter ..................................................... ............................... <br />1 O <br />6.2 Services Proposal with a Description of Qualifications <br />to Perform Required Services ........................................ .............................10 <br />6.3 Price Proposal ........................................................... ............................... <br />1 2 <br />7.0 The Proposal Evaluation and Selection Process ........................ .............................13 <br />8.0 Instructions to Proposers ................................................... ............................... <br />14 <br />8.1 Where and When to Submit Proposals ............................ .............................14 <br />8.2 Requesting a Copy of the RFP ....................................... .............................15 <br />8.3 Questions Regarding Request For Proposal (RFP) ............. .............................15 <br />9.0 Terms and Conditions of Special Note .................................... .............................15 <br />9.1 Documents to be Construed Together ............................ .............................15 <br />9.2 Drug Policy and Screening ............................................ .............................15 <br />9.3 Insurance ................................................................ ............................... <br />1 6 <br />9.4 Invoices ................................................................... ............................... <br />1 7 <br />9.5 Term of Agreement ................................................... ............................... <br />1 7 <br />9.6 Parking .................................................................... ............................... <br />1 7 <br />9.7 Prices ...................................................................... ............................... <br />1 7 <br />9.8 Reservations ............................................................ ............................... <br />1 7 <br />9.9 Taxes ...................................................................... ............................... <br />1 7 <br />Appendices <br />Appendix A: Proposal Response Form ........................................... .............................19 <br />Appendix B: Description and Location of Equipment ........................ .............................38 <br />Appendix C : Sample Agreement ................................................. ............................... <br />4 O <br />Appendix D: Sample Insurance Forms ........................................... .............................46 <br />[Note: This document is formatted for a default HP 5500 Color LaserJet printer. Viewing or printing under other <br />screen /printer drives may result in difference in page breaks and hence in page numbering.] <br />