MANAGEMENT PARTNERS, INC. (2011 Strategic Plan, Labor etc.)

Home Browse Search

~ MANAGEMENT PARTNERS INCORPORATED June1,2011 Mr. Paul Walters Interim City Manager City of Santa Ana 20 Civic Center Plaza Santa Ana, CA 92702 Dear Mr. Walters: Management Partners is pleased to submit this proposal to provide consulting services to the City of Santa Ana. This proposal outlines an engagement to provide interim management assistance, focusing on strategic projects for the Interim City Manager. Jan Perkins, Partner with our firm, is proposed as. the lead consultant to provide this assistance. Before we describe our approach to this engagement, we would like to tell you about Management Partners. Qualifications and Experience Management Partners was founded in 1994 with a specific mission to help local government leaders operate their governments in providing high quality service to their public. We are a national consulting firm with offices in Orange County and San Jose, California and Cincinnati, Ohio. We have a well-established track record of helping public sector organizations throughout the United States, including' all of the services provided by cities, counties towns and special districts at the local level. Our emphasis as a firm is in working with local governments throughout the country and we complete an average of 110 projects annually. During our 16 years of service, we have earned a national reputation by delivering quality, actionable work products to our clients. We bring extensive experience to this project, along with first-hand knowledge of local government operations. We are distinguished by the fact that each team we assign is led and staffed by associates who have actual experience in direct public service and experience working together as a team. The work we do is not an academic exercise; it is grounded in the real world of customer service and accomplishment in the public sector. Management Partners is unique in that regard. The firm is staffed with 40 professionals who are experienced public service managers as well as qualified management consultants. This group includes generalists as well as subject-matter experts. Our consultants have years of experience working in all aspects of local government management and have built a track record of extraordinary quality service for our clients. The firm has extensive experience helping improve both the efficiency and effectiveness of local government services. We have undertaken organizational staffing and improvement projects in virtually every type of local government service, including reviews of entire governments as well as selected studies of individual departments and functional activities. 2107 North First Street, Suite 470 San Jose, CA 95131 408 437 5400 Fax 4536191 www.managementpartners.com 5 Park Plaza, Suite 1520 Irvine, CA 92614 949 222 1 082