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Services provided by each of the One-Stop partners are coordinated through the <br />WORK Center Administrator who leads and directs frequent interaction and <br />communication between co-located partner staff, partner supervisors/managers, and <br />One-Stop staff and managers to ensure efficient, effective and customer-friendly <br />delivery of services and to maximize resource leveraging among partners. <br />9. Local boards are required to review and assess the eligibility of One-Stop <br />operations annually. What criteria does your local board use to review One- <br />Stop operator agreements in your local area? fn .9de a copy of your local <br />policy as an attachment to this document. [CUI(?; S ction 14206(d)] <br />The Santa Ana WIB uses a monitoring .,tfoeUit <br />operations in eight (8) categories: Facl' tiiiirs an( <br />Intensive services, Training Services,,;:;S'U'p'portive <br />Service delivery and performance, and.:`?`i'i°'ipliance. <br />10. Describe and assess how ,ydur .local board': s <br />of eligible providers of services;th.r.pugh the',M14 <br />local board ensure that such',?proiidrrs, meet'. I <br />employers and participants? [?u)q Sefi.:118(b <br />:brat that evaluates One-Stop <br />,`'a`ccessibility, Core services, <br />services, Business services, <br />res continuous improvement <br />Stop system. How does your <br />?.;employment needs of local <br />Eligible providers;;:; i f ` services aYe :. farmi lly``: ogito?6d for compliance and <br />performance om?ij annua"I:pgsis andt11'o're regularly provided feedback through <br />conversation and ail withsfaff. Elig`lejraining providers are required to maintain <br />an annual _placeme ate .of 73%..in orderao receive client referrals from the WORK <br />11. Th'eState has teen grant,: d eight `Waivers through June 30, 2011, which <br />diredtl.' %affecl how:'16cal at 41 may serve adults, dislocated workers, and <br />incum ejit.workers. list each'` .the waivers your local area is currently using <br />and desdrib'e how eadl ? nraiver used has impacted the services provided to <br />these custo"r"n" r, groups hdicate which waivers will be used in your local area <br />in the future" lhd how each will be utilized. [WIA Section 189(i)(4)(B) and <br />WSD10-10] <br />The following waivers may be used by our local area through June 30, 2011: <br />ITAs for Older Youth: This waiver provides better of use of ITAs for older youth <br />focused on attaining employment <br />• Subsequent Eligibility of Training Providers: This waiver encourages broader <br />participation on the ETPL and has increased the availability of training to help <br />develop the skills of our workforce. <br />Page 7 of 18 <br />19C-10