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SOC <br />Description 2007 2011 _ <br />Growth Growth <br />° <br />Code Jobs Jobs /o <br /> <br />43-6011 Executive secretaries and administrative; <br />i <br />2,260 , <br />2,021 <br />I -239 I <br />11 /° <br /> assistants <br />51-1011 IFirst-line supervisors/managers of production and <br />? <br />1 <br />106 <br />885 <br />? -221 <br />-20% <br /> ! operating workers <br />4 , <br />? <br />51-9061 Inspectors, testers, sorters, samplers, and 1096 878 _218 -20% <br /> weighers <br />47-2111 Electricians 929 I 729 <br />-200 <br />-22% <br />41-3099 Sales representatives, services, all other 1,357 1,159 ! -198 -15% <br /> <br />431011 First-line supervisors/managers of office and <br /> <br />administrative support workers <br />2,191 <br />2010 , <br />-181 <br />-8% <br />53-3032 Truck drivers, heavy and tractor-trailer ' 1,305 ! 1,130 j -175 ` -13% <br />Additionally, the number of customers:ys <br />has climbed an extraordinary amountfro <br />2007, peaked at 6,318 visits in MarcW:20.' <br />2011. From a service delivery perspectiu <br />flow procedures to more quicKj.y.:,:process a <br />usage, leveraging more parfie:r:;staff in <br />increasing staff caseloads. Th'e`q`b,8Jgstm <br />while maintaining effectiveness and overall <br />brig our comprehensive one-stop center <br />n a pre-recession 'I.Qw of 947 in August <br />0 to a recent visit count of 3,586 in May <br />:;;this has:iveant adj : stio our customer <br />irk enr,.QiJcustomers, moittoring computer <br />t `'?,iyision of universal access, and <br />ants HW ..resulted in greater efficiencies <br />ro ramrQ.atic integrity. <br />p . g t?..,. 4. How is your loc.,al; a'ea :serving 'tJttemployY ii:et)lnsUrance claimants? How is <br />your local area[ suppolr ipg wo?i r$ ?e`ceivin ""%- enefits under the Trade <br />Adjustment Assistance program? I'MAZection 121(b)(1)(B)(xii)] <br />Unemployment Insu*f'dhge;?efaimants have< received considerable attention as they <br />are referred tpanta Ana 111/OF?i Gertter`t: otherwise learn about the services it <br />offers:; In most"cases a claimant mee?swith an EDD Job Service representative <br />dire'cf(y..;on site. Any:documenfation a claimant provides substantiating their UI claim <br />ti::,... <br />or receipt of benefits chi priorif12 :them for receipt of Dislocated Worker services. <br />The Santa": AN WORK Center has two full time EDD/TAA Job Service Specialists <br />personnel on 1aite. Eacli}?6hrries a very full client caseload to meet the increased <br />demand the recept recession has brought to bear. Upon completion of TAA funded <br />training, workers are encouraged to seek additional services at the Santa Ana <br />WORK Center indwing placement assistance and/or on-the-job training <br />opportunities to continue to enhance skills. <br />5. What programs and funding streams support service delivery through the <br />One-Stop Career Center (One-Stop) system? If applicable, what are the <br />anticipated changes to those programs or funding streams? [WIA Section <br />121 (b)(1)(13)] <br />Service delivery through the One-Stop Career Center (Santa Ana WORK Center) is <br />primarily supported by WIA Title I funding, either as 85% formula funding or as state <br />Page 6of18 <br />19C-8