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3.1.3 Santa Ana City Hall grounds and patios shall be cleaned one (1) time <br />every two weeks. <br />3.1.4 Civic Center Authority Area Mall East of Ross Street shall be cleaned <br />one (1) time per week. <br />3.1.5 City Hall entrance from Ross Street and Santa Ana Library Entrance <br />shall be cleaned every two weeks. <br />3.2 Specified hardscapes shall be thoroughly cleaned between the hours of 6:00 PM <br />and 7:00 AM <br />4. Operating Criteria <br />4.1 All trash, debris, tar, freestanding oil, grease, liquids, "green waste," food, <br />cigarette butts, stains, liquids, graffiti, blood, bird defecation, feces, vomit, <br />broken glass, and other materials, substances, and contaminants shall be removed <br />from hardscapes (i.e. sidewalks, walkways, patio, boardwalks, quads, esplanades) <br />prior to cleaning operations. <br />4.2 The removal of materials, substances, and contaminants prior to cleaning <br />operations may require the use of scrub brushes, sponges, mops, or other tools or <br />utensils. All cleaning agents or residuals thereof, used in this process must be <br />completely removed prior to beginning cleaning operations. <br />4.3 During regular cleaning operations, the contractor may use high pressure, low - <br />volume washers, and steam cleaners as necessary to thoroughly clean surfaces. <br />Contractor is not expected to steam clean all surfaces during regular cleaning <br />operations, but shall use a steam cleaner to clean sections of hardscapes when <br />pressure washers are not sufficient to thoroughly wash surface. <br />4.4 Hardscapes shall receive a thorough cleaning according to approved Contractor's <br />schedule. <br />4.5 At the beginning of cleaning operations, the Contractor shall strategically place <br />approved signage at appropriate locations to identify to patrons that cleaning is <br />taking place and that the walkways may be slippery. At all times Contractor <br />shall safe guard the public from conditions made unsafe by the Contractor's <br />operations. <br />4.6 During cleaning operations should the Contractor notice a hazardous condition he <br />shall make the area safe by barricading the area and notifying the Executive <br />Director's representative immediately. It shall be the City's responsibility to <br />remedy the unsafe condition unless the Contractor created the condition. <br />4.7 In the event of hazards originating after or between cleaning frequencies, the <br />Contractor may be requested to respond to the site and remove the hazard. Such <br />requests shall be paid under Additional Work. <br />4.8 The nozzle pressure of equipment shall not be so great so as to dislodge tile/paver <br />grout or cause damage to hardscapes. <br />