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4 "1. <br />1)a-111 SMA41-e0 <br />September 13, 2011 <br />Tom Gergen <br />City of Santa Ana <br />Information Services Division <br />20 Civic Plaza, M-12 <br />Santa Ana, CA 920701 <br />Ref: RFP-IS-504, Wireless Millimeter 80GHz Radio <br />Dear Tom Gorgon: <br />Thank you for providing Pacific Services Inc., with the opportunity to submit this response to your above request for <br />proposal (RFP). <br />We have read your RFP, Instructions and Appendix A Response form. We acknowledge and we understand the scope <br />of work, the services and products sought by the City of Santa Ana for this requirement. <br />Our proposed Bridgewave AR80-AES radio solution fully meets your specifications. <br />We did attend the mandatory proposer's conference on 08/29/11 per RFP requirements. <br />Please note, we take exception to section 5.7.3 stating 7x24 Next Business Day Maintenance Coverage", because it <br />was different from page 26 section 3 of the price proposal which specified 'Three (3) year support agreemont 8x5xNext <br />Business Day Coverage. We quoted 8x5xNBD on the RFP, Our pricing for 7x24xNBD Is $12,261.02. <br />Please find the enclosed following documents: <br />-Proposal Response Form --Appendix A (completed) <br />-Copy of RFP <br />-Bridgewave Certificates, Letter of Authorization <br />-City of Santa Ana Wireless Site Survey Report <br />-Bridgewave Link Availability Calculations <br />-Bridgewave AR80 Specifications <br />-Bridgewave Advanced Security <br />-Bridgewave Adapt Path <br />-Bridgewave Adapt Rate <br />-Bridgewave 80GHz (E-Band) licensing <br />-Pacific Services Wireless Sheet <br />-Pacific Services Reference Customer Network Drawings <br />25E-21