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7.. Identify and provide evidence of the staff to be assigned by the Proposer to work on the <br />City's project and /or to provide maintenance support for a operational system are <br />certification/authorizations by BridgeWave to perform such work/support on BridgeWave <br />systems as identified in section 4.0 of the RFP. <br />{ref. section 4.01 <br />We have our field technicians complete technical certifications with our key radio vendors <br />and refresh on an annual basis this includes Bridgewave Communications. The enclosed <br />factory Bridgewave tech certifications show that we have adequate trained staff to provide <br />quality maintenance support. These technicians have a combined experience of 31 years <br />working with our company. We will assign anon- site supervisor and project mgr for this <br />project. <br />8. How many BridgeWave factory certified technicians for the proposed equipment are on the <br />Vendor's staff? <br />{ref. section 4.0) <br />_6_ Number of BridgeWave factory certified technicians for proposed equipment <br />9. Can Vendor provide evidence of BridgeWave factory certifications for technicians for the <br />proposed equipment are on the Vendor's staff? <br />Pref. section 4.0} <br />_X Yes, can and will fully provide/comply <br />No <br />Exceptions: <br />10. A description of any unique qualifications and experience which distinguish Proposer's <br />ability to engineer and design 80GHz range wireless point-to-point systems using <br />BridgeWave communications equipment/systems. <br />Pref. section 4.0} <br />Pacific Services successful installation and completion of three 80GHZ Bridgewave links <br />for the City of Santa Ana and ongoing maintenance support agreements <br />We have on staff two experienced RF engineers, <br />We hold the record of the longest USA 80 GHZ link of 6.17 miles at Paradise Casino AZ _ <br />11. Can Vendor provide response to emergency service calls with a two [21 hour on-site <br />response by BridgeWave factory certifications for technicians? <br />{ref. section 4.0} <br />X_ Yes, can and will fully provide/comply <br />No <br />Exceptions: <br />12. Can Vendor provide Hotline Support manned by well-trained individuals who respond <br />within a one [1 ] hour call-back period? <br />{ref. section 4.0} <br />_X_ Yes, can and will fully provide/comply <br />No <br />Exceptions: <br />zo <br />25E-26