REDFLEX TRAFFIC SYSTEMS 1 - 2002

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I%W _.00� g. Contractor shall provide a toll -free telephone number for the purposes of answering inquiries from cited violators, responding to complaints and scheduling appointments during which recipients of Citations may view the applicable Violations Data, and Contractor shall provide necessary personnel for such purpose; h. Contractor shall generate or permit an Authorized Officer to generate monthly reports using the Redflex System in a format and containing such data as Contractor and the City shall mutually agree, ( which shall include a report of all fines paid to Orange County Superior Court assuming that the OCSC is able to provide the information in an mutually acceptable electronic format ) and in no event less often than once every calendar month and, in respect of any given month, no later than the fifteenth (15'h) day of the month following such month (the "Standard Reports "); i. Standard Reports, which will include but are limited to: (1) citations processing and issuance, (2) maintenance and downtime records, and (3) the functionality of the Redflex Systems with respect thereto to the City in such a format and for such periods as the City may reasonably request; shall be provided to the City with no further costs; j. During the six (6) month period following the Installation Date and upon Contractor's receipt of a written request from the City at least five (5) business days in advance, Contractor shall provide expert witnesses for use by the City in prosecuting Violations; provided, however, the City shall use reasonable best efforts to seek judicial notice in lieu of requiring Contractor to provide such expert witnesses; and k. Data pertaining to each violation captured by Contractors Redflex System, including not less than three (3) digital images of the violation, will initially be stored on the data storage system. The data stored on the system will be securely encrypted and transferred to Contractor's central server complex not less than once each workday. Within seven (7) calendar days of the images being generated, the data will be processed into a format approved by City and submitted or otherwise made available to City for review and approval. After City approval, a Citation will be created by Contractor. Contractor shall then complete issuance of the Citation within the time period required by California law. The Violation data included for the Citation will include, but not necessarily be limited to: 1. Location, date and time; 2. Number of seconds into red traffic signal; 3. Vehicle speed; 4. One (1) close -up view of automobile rear license plate; 5. One (1) close -up frontal view of automobile driver; 6. One (1) view of the intersection and the violating automobile taken before the automobile has crossed the limit (stop) line showing the traffic signal in the red phase and the rear license plate of the vehicle; 7