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25B - JAIL MANAGEMENT SYSTEM MAINTENANCE
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25B - JAIL MANAGEMENT SYSTEM MAINTENANCE
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Last modified
2/16/2012 8:03:15 AM
Creation date
2/16/2012 7:59:47 AM
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City Clerk
Doc Type
Agenda Packet
Agency
Police
Item #
25B
Date
2/21/2012
Destruction Year
2017
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<br /> <br /> <br /> <br /> <br /> <br /> BETA SITE UNDERSTANDING <br /> <br /> <br /> This document defines the understanding between Advanced Technology Information <br /> <br /> Management Systems (ATIMS) and the City of Santa Ana , in which the City agrees to test a <br /> software program known as Jail Management Software (JMS) and keep ATIMS aware of the <br /> test results. <br /> <br /> 1. Background <br /> <br /> ATIMS has chosen the Santa Ana Police Department to be a Beta Site for its Jail Management <br /> Software. In the computer industry a Beta Site agreement generally refers to an understanding <br /> between a vendor and their selected partner to deploy unfinished software in a real-world <br /> environment, subsequently working in cooperation to reach a finished product. This is the <br /> specific case with the agreement between ATIMS and the City of Santa Ana. BETA testing <br /> means the software is deployed within a real-world environment while still in its final stages of <br /> development, with the specific intent of working out bugs (computer code/program defects) <br /> and/or identifying needed modifications or changes. The City of Santa Ana will work <br /> cooperatively with ATIMS to send back information on bugs that are experienced while field <br /> testing the program and offering suggestions for enhancement. This relationship allows the <br /> vendors' programmers to correct bugs. <br /> <br /> As part of the BETA site agreement, ATIMS will be providing the City of Santa Ana software and <br /> users licenses free of charge. This arrangement is beneficial to both parties as the City receives <br /> costly software at no charge and ATIMS gains the opportunity to deploy their software in a real- <br /> world environment, exposing it to a variety of users utilizing the system throughout their job <br /> functions to identify issues that normal internal quality control would not catch and identify. <br /> <br /> 2. ATIMS's Obligations <br /> <br /> ATIMS shall provide the City with software, licenses and any necessary documentation and <br /> instruction needed to use JMS. ATIMS will work cooperatively with the City of Santa Ana to <br /> address reported bugs and enhancement requests. Upon satisfactory completion of the testing, <br /> ATIMS shall furnish the City with the production release of the JMS. <br /> <br /> 3. The City of Santa Ana's Obligations <br /> The City shall test the JMS under normally expected operating conditions in the City's <br /> environment during the test period. The City will gather and report test data as agreed upon <br /> with ATIMS. The City will allow ATIMS access to JMS at all times for inspection, modifications <br /> and maintenance. <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> 25B-23 <br />
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