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<br /> <br /> <br /> <br /> REQUEST FOR <br /> <br /> COUNCIL ACTION <br /> <br /> CITY COUNCIL MEETING DATE: CLERK OF COUNCIL USE ONLY: <br /> FEBRUARY 21, 2012 <br /> <br /> TITLE: APPROVED <br /> ? As Recommended <br /> RESOLUTION SUSPENDING CREDIT ? As Amended <br /> ? Ordinance on 15i Reading <br /> CARD/ ELECTRONIC FUNDS TRANSFER ? Ordinance on 2"d Reading <br /> TRANSACTION FEE ? Implementing Resolution <br /> ? Set Public Hearing For <br /> CONTINUED TO <br /> FILE NUMBER <br /> CITY MANAGER <br /> <br /> RECOMMENDED ACTION <br /> Adopt a resolution suspending the credit card and electronic funds transaction fee and provide a <br /> staff report of the program after six months. <br /> <br /> DISCUSSION <br /> The Treasury Division of the Finance and Management Services Agency is responsible for <br /> maintaining all banking related transactions for the City. A component of banking is payment <br /> processing. Currently, Municipal Utility Services customers are able to pay their utility bill by <br /> check, cash, credit card or on-line with the use of a credit card or a debit to their bank account <br /> through an Electronic Funds Transfer. The City charges $3.54 for the use of credit card or on- <br /> line payment services. <br /> <br /> As a convenience to applicants, the Treasury Division is moving towards providing the ability to <br /> apply and pay for Business Licenses, Dog Licenses, Parking Citations, etc. on-line. Payees are <br /> reluctant to use on-line payment services when a fee is involved and resort to paper and mail <br /> methods. Paper processing is very labor intensive and costly. A reduction in staff through <br /> attrition has necessitated revisiting labor intensive processes for alternatives. To accommodate <br /> requests for on-line services and to encourage on-line payment, staff recommends the <br /> suspension of the credit card/electronic funds transaction fee. Staff will review the program after <br /> six months and provide a recommendation as to continuing rescinding the fee. <br /> FISCAL IMPACT <br /> <br /> Salary and benefit costs in the Treasury Division budget to be offset by the revenue suspension <br /> in the credit card/electronic funds transfer fees, estimated to be a net zero cost. <br /> <br /> <br /> Francisco Gutierrez <br /> Executive Director <br /> Finance & Management Services Agency <br /> Exhibit 1 Resolution <br /> <br /> <br /> 55B-1 <br />