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City of Santa Ana <br />Scope of Work <br />Name of Organization Fair Housing Council of Orange County <br />Name of Funded Program Santa Ana Fair Housing Education, Counseling and Enforcement <br />Annual Accomplishment Goal <br />I. Total number of unduplicated households (Santa Ana and Non -Santa Ana households) anticipated to be served by <br />the funded program, named above, during the 12 -month contract period. <br />1,200 Households <br />II. Number of ONLY unduplicated Santa Ana households to be served by the funded program, named above, during <br />the 12 -month contract period. <br />1,170 Households <br />Program and Funding Description <br />III. Description of Work - In the space below, describe the program to be funded during the 12 -month contract period. <br />What specific activities will be undertaken during the contract period. Please be concise in your response. Only the <br />viewable space will print. <br />A. FAIR HOUSING COMPLIANCE: - Respond to 10 or more allegations of discrimination resulting in a case file. We will <br />address all allegations of housing discrimination made by current or potential Santa Ana households. If investigation supports <br />allegations or where evidence of continuing unlawful discrimination warrants additional action, we involve administrative <br />enforcement agencies and/or legal counsel. <br />B. COMMUNITY EDUCATION: - Involvement in at least 4 community events, and 4 community meetings reaching over 120 <br />heads of households. Distribute about 700 information packets. Offer a poster/essay contest within elementary schools. <br />Conduct 5 workshops on landlord -tenant and fair housing laws for tenants (3) and owners and managers (2). Provide a fair <br />housing presentation to City staff. Provide 4 fair housing presentations to non-profit groups. Provide 3 foreclosure prevention <br />workshops. Offer training to real estate agents, lenders, and other housing industry professionals. <br />C. LANDLORDITENANT COUNSELING: Handle about 1,370 requests for service, from about 1,190 unduplicated households, <br />addressing about 3,580 inquiries, disputes or issues. Most discrimination occurs within the landlord/tenant relationship, so this <br />activity is important in facilitating our agency's primary goal. About 20% of the investigative caseload originates from <br />landlord/tenant contacts. We assist people in resolving questions and avoiding disputes over evictions, deposit returns, <br />substandard conditions, and other landlord/tenant matters. Staff counsels individuals about their respective rights and their <br />responsibilities. An important aspect of this activity is community empowerment by educating clients and providing them <br />resources to allow them to resolve their problem through their actions. <br />D. CITY ADMINISTRATIVE SUPPORT: - Provide data collection, analysis and reporting to city CDBG administrators as well as <br />HUD auditors as required. We will support efforts to implement actions to overcome impediments and report actions and <br />progress to HUD. <br />Schedule of Performance <br />Estimate the number of ONLY unduplicated Santa Ana households to be served by the funded program during the 12 - <br />month contract period per quarter. (Enter number of new Santa Ana households served each quarter. If they were <br />served in quarter 1 do not count them again ii <br />Quarter 1: July 1 - September 30 <br />Quarter 2: October 1 - December 31 <br />Quarter 3: January 1 - March 31 <br />Quarter 4: April 1 -June 30 <br />1 1170 <br />louseholds <br />louseholds <br />louseholds <br />ouseholds <br />otal unduplicated Santa Ana Households to be served. <br />Schedule of Invoicing <br />Estimate the amount of grant funds to be requested during the 12 -month contract period on a quarterly basis. <br />Quarter 1: July 1 - September 30 <br />Quarter 2: October 1 - December 31 <br />Quarter 3: January 1 - March 31 <br />Quarter 4: April 1 -June 30 <br />$ 20,500.00 <br />$ <br />20, 500.00 <br />$ <br />20,500.00 <br />$ <br />12,332.00 <br />$ <br />73, 832.00 <br />Total Grant <br />Exhibit A <br />Page 1 of 1 <br />