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i <br />AGREEMENT NO. C-1-2492 <br />EXHIBIT A <br />a manner which treats its riders with respect and dignity. Disability awareness <br />and passenger assistance shall be included in this training. <br />6. VNCOC shall submit a monthly report to OCTA's Community Transportation <br />Services which includes, at a minimum, a monthly and fiscal year-to-date <br />summary of service and expenditures. <br />7. VNCOC shall participate in OCTA marketing and outreach efforts to encourage <br />use of fixed-route transit service by older adults. <br />8. VNCOC shall note OCTA sponsorship in any promotional material for service <br />funded under this agreement and shall display the OCTA Senior Wheels program <br />logo on vehicles use in this program (excluding taxis). <br />9. VNCOC shall ensure that it maintains adequate oversight and control over all <br />aspects of service that are provided by a contracted vendor. <br />2