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Agreement Renewal with Graffiti Protective Coatings, Inc. for <br />Graffiti Removal Services <br />March 5, 2012 <br />Page 2 <br />The contractor has also exceeded the contract specifications by providing additional services <br />during the first year at no additional cost to the City. These services included an additional 2,240 <br />labor hours and the application of an anti-graffiti coating to the unpainted slump stonewalls along <br />newly constructed Bristol Street to reduce the amount of water-blasting while allowing the vines to <br />grow. During the first 5 months of the contract, a 6th truck was provided 40 hours a week to <br />perform abatement in parks. The 6th truck is currently being provided on a part-time basis, 20 <br />hours a week. Additionally, there are unlimited upgrades and support for the graffiti tracking <br />software. A 4G tablet was made available to the Gang Task Force to allow access to the graffiti <br />tracking system while in the field. There is a free Citizen's Smartphone App to report graffiti <br />services requests. Furthermore, the contractor sponsored a community clean up day with 10 <br />trucks, support staff and financial sponsorship. <br />During the next contract year, the contractor will officially unveil the Citizen App with additional <br />features to include a custom electronic "Thank You" with both before and after photos. Customers <br />will also be able to provide feedback for the removal program through a survey. The contractor <br />has agreed to provide a portal for the graffiti tracking data to be shared with the County of Orange <br />TAGRS (Tracking Automated and Graffiti Reporting System) system which will allow countywide <br />sharing of graffiti intelligence between law enforcement agencies. <br />The contractor has exceeded staff expectations and has consistently demonstrated the ability to <br />provide a high standard of service during its first year and has agreed to renew the contract with no <br />increase in pricing. Staff recommends the approval of the first of 4 one-year renewals. <br />FISCAL IMPACT <br />Funds are available in the Environmental Sanitation Fund (accounting unit 06817642-62300). <br />r <br />Raul Godinez II <br />Executive Director <br />Public Works Agency <br />RG/DM <br />Exhibit: 1. Amendment <br />APPROVED AS TO FUNDS AND ACCOUNTS: <br />Francisco Gutierrez <br />Executive Director <br />Finance & Management Services Agency <br />25A-2