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3/28/12 2. Failure of PROVIDER to perform the 9-1-1 Emergency Transportation Services in a manner which enables the CITY or PROVIDER to remain in compliance with the requirements of the County of Orange Emergency Medical Services ("OCEMS") ambulance ordinance and related rules and regulations. 3. Supplying the CITY /OCFA with materially false or misleading information during the RFP process or during the course of producing any required reports to the CITY or OCFA. 4. Willful falsification or unreasonable withholding of data supplied to the CITY or OCFA or to OCEMS during the Term of this Agreement, including but not limited to: dispatch data, patient report data, response time data, financial data, or omission of other data required under this Agreement. 5. Failure of PROVIDER's employees to conduct themselves in a professional and courteous manner, and to present a professional appearance. 6. Failure of PROVIDER to maintain all required vehicle maintenance schedules and records reasonably required by CITY or OCFA. 7. Failure of PROVIDER to maintain all training and continuing education as required by OCFA and OCEMS policies and procedures and State regulations. 8. PROVIDER'S failure or refusal to respond to any request by CITY or OCFA concerning the manner or means by which PROVIDER is providing the operation of 9-1-1 Emergency Transportation Services in the CITY under this Agreement and pursuant to the Contract Documents. 9. Transfer or assignment of ownership or other interest in PROVIDER contrary to the terms of this Agreement ["Assignment"]. ] O. Disruption of service due to failure to maintain ambulance maintenance schedule. 11. The lapse of any license, permit or approval issued PROVIDER by a federal, state or local government, which license, permit or approval is/are reasonably necessary for the provision of the 9-1-1 Emergency Transportation Services contemplated by the Contract Documents. 12. PROVIDER is enjoined or prohibited by any court of competent jurisdiction from performing services under this Agreement. 13. Lapse of insurance required under this Agreement. 14. Failure to manage and resolve citizen complaints to the satisfaction of the CITY or OCFA. ] 5. Failure to meet the on-time performance criteria as required in the RFP. 16. The breach or default of, or a failure to comply Agreement, any material provision of the RFP, or herein or incorporated by reference. with, any material provision of this of any covenant specifically contained 10 25G-12