Laserfiche WebLink
Table of Contents <br />1. GENERAL BACKGROUND AND OBJECTIVE ................................ <br />1.1 Definitions ....................................................................................... <br />1.2 Objective ......................................................................................... <br />1.3 Overview of City Data Center Hardware ........................................ <br />2. SERVICE-RELATED TERMS AND CONDITIONS ....................... <br />2.1 Essential Requirements .................................................................. <br />2.2 Vendor's Service Strategy .............................................................. <br />2.3 Pricing ............................................................................................. <br />3. PROPOSERS CONFERENCE ..................................................... <br />4. INSTRUCTIONS TO PROPOSERS ............................................. <br />4.1 Requesting a Copy of the RFP ....................................................... <br />4.2 Where and When to Submit Proposals .......................................... <br />4.3 Questions Regarding this Request for Proposal (RFP) ................. <br />5. CONTENTS OF AND INSTRUCTIONS TO PROPOSERS .......... <br />5.1 Section 1. Transmittal Letter/email ................................................ <br />5.2 Section 2. Proposal Response Form ............................................. <br />5.3 Section 2a. Pricing Form ............................................................... <br />6. PROPOSAL EVALUATION & SELECTION PROCESS ............... <br />7. TERMS AND CONDITIONS OF SPECIAL NOTE ........................ <br />7.1 Documents to be Construed Together .......................................... <br />7.2 Errors & Omissions ........................................................................ <br />7.3 Insurance ....................................................................................... <br />7.4 Invoices .......................................................................................... <br />7.5 Parking ........................................................................................... <br />7.6 Prices ............................................................................................. <br />7.7 Proof of Authority ........................................................................... <br />7.8 Reserved Right .............................................................................. <br />7.9 Taxes ............................................................................................. <br />7.10 Term of Agreement ........................................................................ <br />7.11 Withdrawal of Proposal .................................................................. <br />TABLES <br />Table A Summary of City of Santa Ana Data Center Hardware .... <br />Table B Service Levels for City Data Center Equipment ............... <br />Table C Evaluation Criteria ............................................................ <br />APPENDICES <br />Appendix A ... Proposal Response Form ................................................. <br />Appendix B ... Sample Agreement ........................................................... <br />Appendix C ... Sample Insurance Forms .................................................. <br />City of Santa Ana <br />25C-15 <br />.......... 4 <br />......... 4 <br />.......... 5 <br />.......... 5 <br />......... 6 <br />.......... 6 <br />.......... 8 <br />.......... 9 <br />....... 10 <br />....... 10 <br />........ 10 <br />........10 <br />........ 12 <br />....... 12 <br />........ 12 <br />........ 12 <br />........ 12 <br />....... 13 <br />....... 14 <br />........ 14 <br />........ 14 <br />........14 <br />........15 <br />........16 <br />........ 16 <br />........ 16 <br />........ 16 <br />........ 16 <br />........ 16 <br />........ 16 <br />.5 <br />.8 <br />13 <br />18 <br />30 <br />37 <br />Page 3 of 39 <br />Exhibit A