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<br /> <br /> <br /> <br /> <br /> approval. Thereafter, United's Backup Project Manager will coordinate with the Project Manager to <br /> <br /> develop a database per the requirements of the 1FB and Administrative Personnel will be trained. <br /> <br /> Methods to Ensure Quality Control <br /> <br /> United will keep in contact with the City of Santa Ana public works representative in regard to their <br /> <br /> needs or emergencies and will only deploy the necessary equipment. Through past experience <br /> <br /> United has found out that keeping good communication with the public works representatives or <br /> <br /> city staff is crucial in emergency situations to try to deploy emergency response, equipment and <br /> <br /> personnel as has done so in the past for some of our customers such as Union Pacific Rail Road, <br /> <br /> Department of Transportation, Metrolink and others. <br /> <br /> Jose Ponce, Field Supervisor and Quality Control Inspector for United Storm Water, will report <br /> directly to the Project Manager, will aid in coordinating all held crews in order to fulfill service <br /> <br /> requests, will monitor compliance with the quality assurance program, and will.deal with customer <br /> <br /> complaints and inquires. All key personnel shall be assigned to this project for the duration of the <br /> <br /> Contract and will diligently pursue all work and services to meet the project time lines. <br /> <br /> <br /> United's Project Manager will provide the Public Works Representative with a log of daily <br /> activities/progress reports that will include the ongoing status of work, significant accomplishments, <br /> <br /> problems encountered and anticipated with potential solutions, and work planned for the next <br /> <br /> required service. Upon completion of each round of service the Project Manager will request City <br /> <br /> Inspector buy-off of services. When services have been approved United's Project Manager will <br /> <br /> meet with the Public Works Representative for final submittal review of inspection report, disposal <br /> <br /> invoices (including weight tickets and manifests), and invoicing will be submitted. Public Works will <br /> <br /> reimburse all dumping fees. Compensation for as-needed repair/replacement parts for ARS/CPS <br /> <br /> units will be based on actual cost. <br /> <br /> <br /> <br /> <br /> <br /> 25D-23 <br />