BLACK & VEATCH CORPORATION - 2011

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City of Santa Ana, CA I SANITARY SEWER AND WATER FINANCIAL PLAN Following are a few highlights and brief synopsis of the project team that demonstrates the capabilities of Black & Veatch. N Collectively the project team has over 100 years of providing consulting services to municipal, special district, and investor owned utilities. El The project team members have deep utility industry knowledge, skill sets and backgrounds that span the necessary technical disciplines to effectively map, assess and make relevant and practical recommendations to improve the sanitary sewer and water systems as well the financial performance of the City's systems. These skills include utility operations, finance, accounting, engineering processes, regulatory and technology. M Senior project team members, including the Project Manager, have engineering backgrounds combined with business acumen that Is unmatched by our competitors. The project manager has served as expert rate witnesses and serves on national rates and financing committees. This access to industry - setting trends and approaches can be brought to bear on the City's study. Project Manager The proposed Project Manager, Ms. Ann Bui, has direct experience in assisting water and sewer utilities conduct cost of service and rate design studies. She recently assisted Marin Municipal Water District with its first cost -of- service study. The project evaluated price elasticity impacts, weather normalization techniques for revenue forecasting, and pricing signals for conservation as well as several alternative rate structures. In Orange County, Ms. Bui has provided financial planning and rate study services to the City of San Juan Capistrano since 2009. She worked with BLACK & VEATCH I Qualifications The senior members of - the Black & Veatch Team are actively Involved with the industry's thought leadership: Ann Bui —AWWA • Finance, Accounting and Management Controls Committee, Vice Chair and Head of Accounting / Finance Handbook Subcommittee • Strategic Management Practices Committee, Member Keith Barber — National Association of Clean Water Agencies • Finance Committee, Member Ahmad Habbian — Associate Editor —ASCE Journal of Piping Systems • Trustee —AWWA Distribution & Plant Operation Division • Past Chair - ASCE Pipeline Division Executive Committee, ASCE's Underground Pipelines Asset Management (UPAM) Committee, & ASCE's Technical Committee on Trenchless Installation of Pipelines